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ComeOn Online Casino Review

ComeOn Casino Review

3.2/5
User Score (3.00)
★★★★★
★★★★★
1 User Reviews
+
Play Now!
ComeOn Casino Pros
Neatly categorized games.
ComeOn Casino Cons
.
Chat support is not available 24/7.
3.2/5
User Score (3.00)
★★★★★
★★★★★
1 User Reviews
+
ComeOn withdrawal limits
Withdrawal Limits
Monthly $/€ None stated
ComeOn withdrawal limits
Withdrawal Limits
Monthly $/€ None stated
ComeOn Casino Pros
Neatly categorized games.
ComeOn Casino Cons
.
Chat support is not available 24/7.
ComeOn Casino Pros

ComeOn Casino Overview

ComeOn Casino is an online casino with a wide game selection and many promotions to add to the thrill of playing these games. This article provides an insightful and thorough review of ComeOn.

We have explored its offerings, features, and the overall gaming experience it promises to its players and detailed all our findings in this review. If you are wondering if you should play at ComeOn casino, you are in the right place. Our review would assist in helping you make an informed decision. Keep reading!

Reputation

ComeOn Casino has a decent reputation among online gamblers, but it's not without issues. Players have expressed frustration over lengthy KYC verification procedures that delay withdrawals. This affects their overall gaming experience.

Also, their customer support leaves players feeling unsatisfied. There have been complaints about slow and unhelpful responses. These areas show that ComeOn Casino needs to make improvements to make players happier and more trusting in their casino.

Design and User Experience

We were not impressed with the ComeOn casino website’s overall design. The predominant color was black, which should have made it easier for them to add on prettier colors, but they chose a dull shade of purple, blue, and neon green. Also, the images were pixelated and of poor quality.

The most prominent thing on the landing page was a huge banner. This displayed their bonuses and the ”Quest of the Dead” game. The welcome bonus was advertised as “Deposit $10 and get $60”, which we found out is just one of their welcome offers. They have 2 other welcome offers that can be claimed depending on a player’s preference. There were also tournaments and their Betboost and ComeOn boost promotions. We reviewed these bonuses, and you can find more information on them in the Promotions section of this article.

ComeOn casino landing page

At the top of this banner was a menu bar with links to the following pages “Casino,” “Live Casino,” “Sports,” “Virtuals,” “WeSpin,” “Promotions,” “Shop,” and “Support.” Above this menu bar to the far right were the “Open Account” and “Log In” buttons.

We scrolled down to see their game selection, which was neatly put into categories. You could view the games by categories by clicking on either of the options on the menu bar, such as: “New Games,” “Exclusive Games,” “Bonus Buy,” and others. While scrolling down, you’d also see the games listed per category, like “Recommended” and “Drop and Wins”. There was a search bar to search for games or providers.

ComeOn casino game selection

After scrolling through their wide selection of games, we came across an article that said a little about ComeOn casino. This then led to a section with a button to switch your language and links to pages on “Why ComeOn?,” “Become an Affiliate,” “Responsible Gaming,” “Privacy Policy,” and “Terms & Conditions.

ComeOn casino homepage

Then, we reached the bottom of the homepage. Here, we found their licensing information and logos of their accepted payment methods. 

ComeOn casino bottom of homepage

While navigating ComeOn’s website was easy, we found a bug. We noticed that clicking the right arrow on the huge banner at the top of the page brought us down to the game selection instead of going to another slide. 

Game Selection

ComeOn Casino did not have a dedicated games page. All the games are available to view on the homepage. The games had a free-play mode where you could choose to play for fun instead of for real money.

Their game providers were not stated clearly, but it was possible to search for them by title with the search bar. We did this and found reputable providers like Pragmatic Play, Bgaming, Betsoft, and Microgaming. We did not like this feature as we believe the game providers should be clearly written on the games and available as a filter. This way, it would be easy for players to find games by their preferred game provider.

ComeOn casino game providers

We did not find any special category for slot games but had to search for it. They had titles like “Street Fighter II,” “Psycho Candies,” and “Volatile Slots” available.

ComeOn casino slots

Here is a checklist of available games on ComeOn Casino’s website:

  • Tournaments - Yes. ComeOn Casino offers a few tournaments weekly.
  • Live dealer games - Yes. There was a special page for the live casino games they had available such as different variants of Live Blackjack, Live Roulette, and Baccarat. These live games were also put into categories like “Recommended,” “Drop & Wins,” and “Lightning Games.”
  • Jackpot games - Yes. They had different jackpot games available under these categories; “Jackpot” and “Daily Jackpot.”
  • Specialty games - Yes. Specialty games like Dice and Bingo were available. However, there was no special category for these; they could only be found by search.

Navigating Through Games and Filters

Navigating through ComeOn casino games was easy. The games were neatly categorized and this would make it easy for players to find their favorite category of games. There was also a search bar that you could use to search for games by title or for the game providers. 

ComeOn casino game navigation

Customer Support

ComeOn Casino does not have 24/7 live chat support, and we removed a lot of points for it. Players should have access to support at all times because problems could arise at any time, like in the middle of the night, or they could even be playing at a different timezone.

At the time we wrote this review, there were support agents available. We clicked on “Support” and were connected to a chatbot. We played around with the options the bot gave us, and it was quick and knowledgeable.

ComeOn casino customer support
ComeOn casino customer support

The chatbot supplied their email address, [email protected], and they have no mobile support.

We tried to speak to a real agent after a few hours, but this was unsuccessful. 

ComeOn casino customer support

We then contacted their support via email and got a response after about 20 hours. They answered our questions clearly and were helpful.

ComeOn casino email support
ComeOn casino email support
ComeOn casino email support

Overall, ComeOn’s customer support has a lot of room for improvement. Support agents should be available 24/7 via both live chat and email.

Licensing and Identity

ComeOn casino site is managed by Diomedes Limited, a company registered under the laws of Malta, a member state of the European Union. It holds registration number C101888, and its office is located on the 3rd Floor, Spinola Park, Triq Mikiel Ang Borg, St. Julians, SPK1000, Malta. Diomedes Limited's operations are overseen by the Malta Gaming Authority (MGA) under license number MGA/CRP/178/2009, issued on 3rd June 2019.

ComeOn casino licensing

Payments and Processing Times

Viewing ComeOn’s accepted payment methods was not straightforward. This is not a feature we like in an online casino. Players should be able to quickly review a casino’s payment options to know if their preferred option is available before deciding to register there.

We found a link to their payments page while reviewing the terms and have detailed our findings here.

There were ten accepted methods for deposits, including bank transfer, credit cards like Visa and MasterCard, cryptocurrencies like Bitcoin and USDT, and e-wallets like PayDo and Luxon. The processing times and fees were clearly stated.

ComeOn casino deposits

There were five withdrawal options, which included e-wallets, bank transfer, and cryptocurrencies like those for deposits, but these were more limited. Credit cards are not accepted for withdrawals. The processing times and fees were also stated.

ComeOn casino withdrawals

Promotions

ComeOn Casino had a variety of promotions on offer when we wrote this review. The promotions were a total of eight. While reviewing them, we discovered that only two were casino bonuses. The live casino promotions took us to the live casino games page. One was a new game promotion, there was a daily boost sports betting bonus, and the others were tournaments. 

We found the bonuses and their terms fair and summarized them below.

  • Welcome Bonus: ComeOn casino has three welcome offers available, and you can choose whichever works for you. You can choose to either:
    • Deposit €10 and get €60 to play for in our Casino, Live Casino, or Sports,
    • Get a 100% bonus of up to €500 for use in the Casino, or
    • Get a 100% bonus of up to €10 for use on Evolution Live Casino games.
  • ComeOn Boost: This bonus offers four exclusive and progressive jackpots under the categories mini, Minor, Major, and Mega. More information on this bonus can be found on the ComeOn casino site.
ComeOn casino promotions

Terms

ComeOn’s terms were straightforward and easy to understand. It was also comprehensive and contained the information necessary for players to know. We found the terms fair, too. However, it was not easy to navigate and might be a hassle for players to find the necessary information.

The terms categories were listed at the beginning, but clicking on a category does not take you to that category. You would have to scroll through it manually. Also, the bonus terms were together with the general terms, which made it a little cumbersome.

ComeOn Casino’s Withdrawal Limits

The withdrawal limits depend on the withdrawal method, varying from €1500 for bank transfers to as high as €10,000 for Jenton e-wallet. Cryptocurrencies have a limit of €5000.

ComeOn Online Casino’s wagering requirements

  • The wagering requirement for a no-bonus withdrawal is 1x.
  • The wagering requirements for bonus withdrawals are - 8x - 35x

ComeOn’s KYC Process

The KYC process of ComeOn was not explicitly said. They, however, specified that players with cumulative deposits of 2,000 Euros will be requested to provide their personal documentation.

These include but are not limited to:

  • Copies of identification documents
  • Utility bills
  • Copies of payment methods (e.g.credit cards)
  • Bank statements, etc.

Please note that ComeOn may sometimes request that the documents above be notarized.

Final Words

While reviewing ComeOn casino, we found some things we liked and others that we didn’t.

They have a wide selection of games that are neatly categorized. The casino also offers many promotions, including tournaments, casino game bonuses, and sports bettors.

ComeOn Casino is licensed by the Malta Gaming Authority, which gives an assurance that it's safe to play there. However, considering their moderate reputation, we advise proceeding with caution.

They have fair and comprehensive terms, but it might be hard to navigate due to the lack of categories.

ComeOn’s casino support fell short of expectations. We could not speak to a real human agent even after several attempts. The email support also took over 20 hours to respond which we consider too long. Although, the chatbot available was helpful and knowledgeable, this was not enough. Players sometimes have unique issues and need real-time help that email support might not be applicable for, especially since they have a long response time.

Before playing here, please weigh these pros and cons and try some things yourself. This review was based on our experience and opinions, and individual experiences may vary. Remember to stay safe while gambling online; best of luck!

Customer Support +

Support Email: [email protected]. Live Chat is also available

Software Providers +
Betsoft, Evolution Gaming, Microgaming, NYX Gaming Group, NetEnt, No limit, Oryx, Play'n GO, Red Tiger Gaming, Thunderkick, WMS, Yggdrasil Gaming,
Deposit Methods +
Mastercard, Neteller, PaySafeCard, Skrill, Trustly, VISA,
Accepted Currencies +
Accepted Countries +
Aland Islands, Albania, American Samoa, Andorra, Anguilla, Antarctica, Antigua And Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, Democratic Republic, Cook Islands, Costa Rica, Cote D'Ivoire, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Global, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea-Bissau, Guyana, Haiti, Heard Island & Mcdonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle Of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Saint Vincent And Grenadines, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia And Sandwich Isl., Sri Lanka, Suriname, Svalbard And Jan Mayen, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad And Tobago, Tunisia, Turkey, Turkmenistan, Turks And Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, British, Virgin Islands, U.S., Wallis And Futuna, Western Sahara, Zambia, Zimbabwe,
ComeOn Casino Reviews

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