You can contact a Customer Support representative at assistance@aussieplay.com, via the Live Chat or over the toll-free phone numbers: +61 1300 849 147 (AU), +1 855 201 1872 (US).
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Aussie Play is one of the smaller online casinos; they are not famous for their website design or game selection. However, they offer a variety of excellent bonuses for different game titles. They are an unlicensed casino, so be careful if you decide to play here. Our experts have fully explored this casino and written all about our findings in this review. If you are considering playing here, then you definitely want to read this before making your final decision!
Aussie Play has a solid reputation in the online gaming community. It mostly gets positive reviews and rarely any negative feedback. The few complaints it gets are usually about the Know Your Customer (KYC) process, which some users find complicated.
Interestingly, Aussie Play claims to operate under a license from the Island of Anjouan, Union of Comoros, yet they don't give a specific license number. This omission makes people wonder about how open and legitimate they are. In the gaming world, sharing a license number is normal to show a platform is trustworthy and follows the rules.
When we visited the website, we were welcomed with a beautifully designed welcome bonus, making it look even more enticing. We could tell that the casino has its personal color scheme because we could see the constant blend of orange and white all around the page. At the top of the page, there are four buttons: one to sign in, one to log in, a notification button, and a menu button.
When we clicked the menu button, it displayed a menu across the whole screen, containing tabs leading to different sections of the website, including “Games,” “About Us,” “Terms,” and “FAQs.”
Scrolling down the page had an awkward transition that made it seem like we were moving through different pages or sections. It is a creative idea, but the transition wasn’t very smooth. We also noticed how the Aussie Play icon at the top right corner of the screen was minimized to become a smaller icon when we scrolled down. Clicking this icon returns you to the home page anytime.
Aside from the welcome bonus at the top of the page, the design of the home page is very basic and lacks elements. We came across a slider showing some of the website’s game options and, below it, the available game categories.
Scrolling further, we saw the website promotions. You can click the arrowhead to see other offers and the “Read More” button to read more about the offer.
The final section of the home page is the “Features” section. This section features “Bonuses,” “VIP Club,” and “Devices.” Click the “download page” link if you’d like to download Aussie Play’s app on your PC or mobile device.
At the bottom of the page, there are logos of the payment methods supported by the website and shortcuts to “Terms,” “Privacy Policy,” “KYC Policy,” and a few other sections of the website. There are also small texts that are barely visible because of the color contrast of the texts to the web page. Among the texts, we saw Aussie Play’s licensing information.
Aussie Play does not boast a wide variety of games. They have a number of slot titles, but other categories only have a few options. One cool thing about Aussie Play is that you can play the games in demo mode without signing up or risking anything.
Here is a checklist of casino games available on Aussie Play’s website:
To find Aussie Play’s games, you can click “All games” from the “Games” section on the home page to get to the games page. You can also click “Games” on the menu bar.
Because of how simple the website’s design is, it is easy to navigate through the games. Click the category you wish to explore and scroll through the rows of games displayed.
The page has a search bar with which you can search different game titles and categories. There are no filters to make searching games easier.
If you encounter any problems on the website, you can click on “Contact Us” in the menu. On the “Contact Us” page, we saw that Aussie Play Casino offers phone and email support. Send an email to assistance@aussieplay.com for email support or +18552011872 for phone support.
On the right side of the screen, there is a floating chat icon. Click it to open a chat box where you can communicate with a support agent.
We reached out to the support agent and got a speedy reply. The agent asked for our username and informed us of the support benefits we could get as registered customers. But the agent attended to us regardless.
We started by asking the agent a simple question. The agent replied swiftly and politely.
We asked the agent a more complicated question to test her level of knowledge about the website. Although her answer wasn’t well worded, we understood her reply. It was quite informative, and she gave us even more information than we requested.
We asked the agent another question to further test her knowledge, but we got a reply that had nothing to do with our question.
We had to break the question down and ask again before we could get a satisfactory reply.
We still got an unsatisfactory reply, so we had to further break down our question for the agent to understand. The agent requested some time to process our query but she took very long to get back to us.
The reply we got was still unsatisfactory, but we eventually got the answer we needed.
We then contacted them via email. We got a response within 30 minutes, and our questions were clearly answered.
Aussieplay operates under a gaming license issued by the Autonomous Island of Anjouan, Union of Comoros. It operates with Government Notice Number 007 of 2005, per the Betting and Gaming Act, 2005. We did not find Aussie Play’s license number on the website. We have to treat this brand as an unlicensed brand, as there’s no way to verify with any official regulatory board that it is actually licensed. We advise proceeding with caution with this casino.
Aussie Play has a comprehensive “Banking” page. It contains all the necessary information about the Deposit and Withdrawal methods, including their transaction processing times and limits.
You can deposit via credit cards, crypto, Flexepin, and Tether. Aussie Play Casino doesn't charge any deposit fees when you use Visa, MasterCard, Bitcoin, Litecoin, or Flexepin. However, there might be extra processing fees for deposits made using Ethereum (ETH) and Tether (USDT).
You can withdraw with Credit cards, Bank transfers, and Bitcoin.
The Promotions page featured three types of offers: “Christmas Bonus,” “New Game,” and “Special Offer.” Click “Read More” to see what each of these promotions offer.
When we registered on the website, we found that Aussie Play has several exciting bonuses for its registered players. You can not see from the “Promotions” page if you are not logged in.
We’ve listed some of the offers we found on the website below:
Aussie Play doesn’t just have high-paying bonuses; they also come with reasonable terms. Some wagering requirements may seem high, but deposit limits and potential payouts make up for them. You can read the terms under each bonus.
All the information you need regarding Aussie Play’s general terms can be found on the “Terms & Conditions” page. The terms and conditions were comprehensive and easy to understand. The page was neatly itemized into headings, under which you can read the related information. The font was perfect, and the space between the lines made the text more legible. We reviewed the terms to make sure they are fair.
Below, we outlined Aussie Play’s wagering requirements, withdrawal limits, and KYC procedure.
The withdrawal limit is $2,500 per transaction. No daily, weekly, or monthly limits were indicated.
From our honest review, it is clear that Aussie Play has many perks as well as issues. The website’s user interface isn’t impressive, and navigating the home page was awkward. The major red flag that stood out to us is that they have no license number. Our attempt to confirm their licensing status proved futile, and so we have to treat them as an unlicensed casino.
They do not have too many games, but they offer fantastic bonuses that you can profit from. We, however, do not like that players have to log in before they can view their full selection of bonuses.
Customer support is readily available, but we encountered a few inconveniences with the agent we spoke to. They also offer a number of ways to pay and withdraw.
In conclusion, Aussie Play isn’t a bad choice for online gambling if you’re not interested in too many games. Because of their lack of a legit license, we would advise against playing at this casino site. However, if you still decide to play here for other reasons, please do so with caution.
Keep in mind that our review is based on our experience with the website, and yours may differ. After reading this review, we encourage you to do your own research before making your final decision about Aussie Play.
You can contact a Customer Support representative at assistance@aussieplay.com, via the Live Chat or over the toll-free phone numbers: +61 1300 849 147 (AU), +1 855 201 1872 (US).
