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Unique Online Casino Review

Unique Casino Review

0.8/5
User Score (4.00)
★★★★★
★★★★★
1 User Reviews
+
Play Now!
Unique Casino Pros
Beautiful website theme.
Easy to navigate.
Unique Casino Cons
Long response time for email support.
Long and complex KYC process.
0.8/5
User Score (4.00)
★★★★★
★★★★★
1 User Reviews
+
Unique withdrawal limits
Withdrawal Limits
Weekly $/€ 1500
Unique withdrawal limits
Withdrawal Limits
Weekly $/€ 1500
Unique Casino Pros
Beautiful website theme.
Easy to navigate.
Unique Casino Cons
Long response time for email support.
Long and complex KYC process.
Unique Casino Pros

Unique Casino Overview

Step into the regal world of Win Unique Online Casino, with its superb design and unique theme that sets it apart. Boasting over 3000 games, including slots and jackpots, Win Unique ensures that every player finds their perfect match.  The excitement doesn't stop there; Win Unique offers generous promotions.

We reviewed the website and have shared our experience in this article. If you have your sights on Win Unique casino, then keep reading! This review will help you decide if it's a great choice or not.

Reputation

In our offsite review of Win Unique Casino, we found some problems reported by players that affect its reputation. The main issues include a complicated KYC (Know Your Customer) process, strict withdrawal limits, communication problems, and unclear licensing information.

The KYC process, which is important for security, is too complicated and slow. This causes delays in getting winnings, upsetting players and making them question how well Unique Casino cares about them.

The withdrawal limits have been reported as too strict, leaving players feeling disappointed and frustrated.

Communication with Unique Casino's customer support also needs improvement. There have been reports of misunderstandings and sometimes wrong information about the casino's licensing status. This is crucial for building trust.

This lack of clear information on Unique Casino's licensing is a big concern. Licensing is vital in online gambling. Therefore, not having this information makes people doubt if the casino is legit or operates well.

Design and User Experience

Win Unique’s website design is truly unique with its regal theme. The website has simple but bold colors like red, white, and black, making it visually appealing without being distracting.

At the top of the home page, there is a menu bar leading to the “Support,” “Promotions,” “Banking,” and “VIP Program” pages. The “Join Now” and “Log In” buttons are on the right side.

Below the menu bar, a slider shows some of the website’s offers. You’ll notice a generous 200% welcome bonus of up to $2000 plus 100 free spins. You can find more information about this bonus and others in the Promotions section of this article.

The banner also contained new games like Lunar Goddess and Epic Cherry, recently added to the website, VIP rewards, and weekly prizes. They all looked enticing, making the website more exciting.

Win Unique casino landing page

Below the slider is another menu bar showing the categories of games Win Unique has. We were pleased that they had many; click the arrow button on the left to see more. Thirty of the website’s best games were also displayed on the home page, and you can click any of the other categories to see the array of games featured in each. 

Win Unique casino game selection

When you scroll down the home page, you’ll find a part describing some unique features of the website, such as its language fluency, mobile service, weekly spin bonuses, etc. You can access customer support from this section, download the mobile app, spin the wheel for prizes, and check out the promotions. We were happy about this feature, which shows the website’s functionality. 

Win Unique casino homepage

Although there’s a lot at the bottom of the page, we liked how it was neatly organized. You’ll find shortcuts leading to different sections of the website, logos of payment methods accepted, and logos of the various game providers Win Unique works with. 

Win Unique casino bottom of homepage

Game Selection

Win Unique has a decent game catalog consisting of over 3000 games. The game catalog comprises over 2000 slot options, alongside table and arcade games like Aviator, Coin Miner, and JetX.

Win Unique is supplied by some of the most famous game providers. They include Betsoft Gaming, Booming Games, Lucky Streak, Playson, Play'n'Go, Pragmatic Play, Spinomenal, Tom Horn and Vivo Gaming. We liked that players could play any of the games for free in Demo mode or for real money.

Win Unique casino demo game

Here is a checklist of casino games available at Win Unique Online Casino:

  • Tournaments: Yes. There were twenty-three tournament games, including Lightning Fortune, Cashpot Kegs, Poseidon’s Rising, etc. 
  • Live Dealer Games: Yes. They have forty-nine live casino games, including Blackjack, Roulette, and Baccarat variations.
  • Jackpot Games: Yes. There are thirty-three jackpot options, including Tycoons, Dragon Kings, Mega Gems, Jackpot Express, etc.
  • Specialty Games: Yes. They have many Keno, Bingo, Scratch, and Dice variations. 

Navigating Through Games and Filters

All of Win Unique’s game categories are available on the website, and navigating them is easy. Simply click any category of your choice and pick from the exciting tiles displayed under each of them. 

Win Unique casino slots

You can filter the games by their providers or popularity level (high to low) in any category except for tournaments. You can also search titles in the search bar.

Win Unique casino game navigation

Customer Support

The website has a beautifully designed “Support” page with helpful FAQs under different topics for quick assistance. There is also a search bar with which you can search any of your concerns to see if there are any answers. 

Win Unique casino support page

If the FAQs aren’t helpful enough, you can contact the support team via email at support@winunique.com or live chat. They do not offer phone support. Click on “still need help?” under the FAQs to send a message or start a chat with a support agent.

Win Unique casino support page
Win Unique casino support page

You can access the live chat quickly by clicking the floating chat button at the bottom-left corner of the website. You will be required to enter some information, after which you will be connected with a support agent.

Win Unique casino customer support

We started by asking the agent a simple question, to which they replied immediately. 

Win Unique casino customer support

We then asked a more complicated question to test their knowledge of the website. In less than a minute, we got a detailed reply.

Win Unique casino customer support

We asked one more question, and we got a detailed and satisfying answer.

Win Unique casino customer support

The agent was quite polite and quick to respond. She seemed really knowledgeable about the website as well.

After this, we tested their email support. We asked two questions and were immediately informed that a ticket had been opened for our request. However, the actual response to our questions came in after two days. This is a very slow response time and not ideal for situations where a player needs immediate attention. We recommend contacting their live chat instead in this case. Our first question was answered to our satisfaction, but the second was not.

Win Unique casino email support
Win Unique casino email support

Licensing and Identity

We did not find any information concerning Win Unique’s licensing on their website, so we asked the support agent, and she told us to contact them via email. The email support replied two days later with a screenshot of their licensing information.

They hold a license from Curacao with registration No. 159641. The office is situated at Abraham de Veerstraa 9, Willemstad 4791 sc. Win Unique’s payments are processed by Bestory LTD Registration no. HE427036, located at Kalymnou 1 Larnaca 6037, Cyprus.

We did not like that we had to contact Win Unique’s casino email support to get their licensing information. We removed a few points for this, mainly because we had to wait over two days for a response. 

Win Unique casino license

Payments and Processing Times

Win Unique has a designated “Banking” page. You’ll see it on the menu bar. This page shows the payment methods accepted, transaction processing times, and limits. There are some payment methods that are not accepted in some countries. Choose your country to see which payment methods are available to you.

You make deposits using credit/debit cards like Maestro, MasterCard, and Visa Cards, and e-wallets like Skrill. You can also use Paysafe, Neosurf, Interac, etc. All the deposit methods process your transaction instantly. 

Win Unique casino deposits

You can withdraw with Ecopayz, Much Better, cryptocurrencies like Bitcoin, Litecoin, and other payment methods. All withdrawal methods take about 24 hours to process your withdrawals. We learned from the terms and conditions that you can only withdraw with your last payment option. There was no indication of transaction charges on the “Banking” page.

Win Unique casino withdrawals

Promotions

Win Unique has a simple “Promotions” page that makes it easy to see all the promotions, how they work, and wagering terms. They have bonuses and rewards for new and longtime players. Their bonus terms seem fair but are not as detailed as we would have liked. We checked them out and summarized them for you below. 

Below is a list of promotions you will find at Win Unique Casino;

  • Welcome Package: Win Unique has a generous welcome package, offering bonuses on your first three deposits. Redeem a 200% match bonus on your first deposit, of up to $500 on your first deposit, plus 100 free spins. You get a 150% match on your second deposit of up to $500 and a 100% match of up to $1000 on your third deposit. 
  • Daily VIP Rewards: You get exciting rewards as a loyal member based on how frequently you play and how much you’ve been depositing. VIP members get rewarded every time their account drops to $10 or less. 
  • Cashback up to $100: As a VIP member, you receive cashback based on your deposit history and past bonuses. Keep playing to earn a VIP status. 
  • Bonus on every deposit: When you open a game on the desktop website, you'll find the "Quick deposit" box. With just a few clicks, you can deposit money without leaving the game. You'll get a bonus every time you use the quick deposit box.
Win Unique casino promotions

Terms

Win Unique has fair bonus terms, considering how much they offer in return. You can check them out in the “Bonus Terms” section of the “Promotions” page. The page is also transparent, showing how many times you need to wager and the conditions involved in wagering promotions.

Win Unique casino terms

You will find the website’s general terms in “Terms and Conditions” from the shortcuts at the bottom of the website. The general terms are just as clear as the bonus terms. They are pretty fair, except for the withdrawal limits, which we think are too low and unfair. The page was neatly itemized, and the white background and clear font made it legible. It was also comprehensive because we found all the information we needed. 

Below, we outlined Win Unique Casino’s wagering requirements, withdrawal limits, and KYC procedure.

Win Unique Casino Withdrawal Limits

The weekly withdrawal limit is $1500. No specific daily or monthly limits were indicated, but we learned that you could make a maximum of four monthly withdrawals without a charge. There will be a $60 charge on any additional transfers in the same month. 

A limit of $1500 a week is low, and being able to withdraw freely only four times a month is more discouraging. A limit of at least $50,000 - $100,000, or no limit at all, would be the most convenient, especially for players with a big cashout.

Win Unique Online Casino’s Wagering Requirements

  • The wagering requirement for a no-bonus withdrawal is 1x.
  • The wagering requirements for bonus withdrawals are- 40x- 50x.

Win Unique Casino’s KYC Process

To verify your identity, you may be asked to provide:

  • A clear copy of your current ID, such as a Passport or National ID card. This should display your name, photo, and signature.
  • For credit/debit cards used for account funding, submit copies of the front and back. For security, cover the middle eight digits and the three security digits on the back.
  • To confirm your address, share a recent utility bill or credit card statement matching the address registered on your account.

Conclusion

While our opinion of Win Unique Online Casino is generally positive based on various aspects of the platform, its reputation casts a dark cloud over our initial impression.

The website looks fantastic with a royal theme, and it's easy to find things. You have a variety of slot games to choose from, as well as side table games and live dealers. The organization of menus, sliders, and game categories provides a seamless navigation experience.

The support team is helpful. A detailed "Support" page with FAQs and a responsive live chat feature improves the user experience. The email support took too long to respond, so we don't recommend this if you need urgent answers.

The banking page outlines accepted payment methods, processing times, and withdrawal procedures. The promotions are good, especially the welcome package.

However, there have been many complaints regarding their long and complex KYC process and their restrictive withdrawal limits. Also, the hurdles we had to jump over to obtain their license information is a red flag.

Note that the opinions in this review are based on our experience with the website. While this review may give you an insight into what the website is like, we encourage you to check it out to see if you like it or not, as your experience may be different. We also advise you to weigh the pros and cons carefully before making your final decision. Please stay safe while you have fun playing games online!

Customer Support +

Phone:
+442033188397

Email:
support-en@uniquecasino.com*

Available 24 hours a day, 7 days a week.

Address:
PlayLogiaKaya
Richard J. Beaujon Z/N, Curacao,P.O.Box 6248

Software Providers +
Betsoft, Booming Games, Booongo, Lucky Streak, Microgaming, NetEnt, Play'n GO, Playson, Pragmatic Play, Rival, Spinomenal, Tom Horn, Vivo, Wazdan, Yggdrasil Gaming, iSoftBet,
Deposit Methods +
Bitcoin, Cashlib, CashtoCode, Ethereum, Giropay, Litecoin, Mastercard, Neteller, Skrill, ecoPayz, iDEAL,
Accepted Currencies +
AUD, CAD, EUR, NOK, SEK,
Accepted Countries +
Aland Islands, Albania, Andorra, Anguilla, Antarctica, Antigua And Barbuda, Armenia, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia And Herzegovina, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Canada, Cape Verde, Cayman Islands, Central African Republic, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, Democratic Republic, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Germany, Ghana, Gibraltar, Global, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea-Bissau, Guyana, Haiti, Heard Island & Mcdonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Iceland, Ireland, Isle Of Man, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kenya, Kiribati, Korea, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lesotho, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Monaco, Mongolia, Montenegro, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn, Poland, Portugal, Puerto Rico, Reunion, Romania, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Saint Vincent And Grenadines, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Solomon Islands, South Africa, Sri Lanka, Svalbard And Jan Mayen, Swaziland, Sweden, Switzerland, Taiwan, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad And Tobago, Tunisia, Turkey, Turks And Caicos Islands, Tuvalu, United States Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Virgin Islands, British, Virgin Islands, U.S., Wallis And Futuna, Western Sahara,
Unique Casino Reviews

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