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BetWinner Online Casino Review

BetWinner Casino Review

0 User Reviews
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BetWinner Casino Pros
Extensive selection of games.
Easy to navigate.
BetWinner Casino Cons
Moderate reputation.
0 User Reviews
BetWinner withdrawal limits
Withdrawal Limits
Daily Not stated
Monthly Not stated
BetWinner withdrawal limits
Withdrawal Limits
Daily Not stated
Monthly Not stated
BetWinner Casino Pros
Extensive selection of games.
Easy to navigate.
BetWinner Casino Cons
Moderate reputation.
BetWinner Casino Pros

BetWinner Casino Overview

Betwinner is an online sportsbook and casino with a wide range of games and exciting promotions. The website has a clean theme with great-quality images. Our favorite thing about this casino was how everything, including the terms, was neatly put into categories.

We did a deep review of Betwinner’s website and uncovered other things we liked and did not like in this article. Whether you’re a seasoned bettor or new to online gaming, this review is a must-read if Betwinner Casino is on your radar. Join us on this incredible journey!


Betwinner Casino is unique in online gambling, offering both positive experiences and concerns from players. Players like its many games and easy-to-use interface. On the other hand, there are issues with accounts being closed without clear reasons and a lack of transparency in the KYC process. While Betwinner staff have tried to address these issues, the casino still needs to explain its policies and procedures better.

This mixed feedback shows how important it is for online casinos to be clear and honest. If Betwinner Casino gives clear information about how they handle accounts and the KYC process, it can stop problems and make players trust them more.

Design and User Experience

The first thing we noticed when we landed on Betwinner Casino’s page was the green theme, similar to many sportsbooks we’ve come across. The website's overall design was neat, and the images were of good quality.

Betwinner casino landing page

Betwinner Casino’s landing page has a big banner slider, and this was the second thing we noticed on the page. The banner shuffled between these different bonuses: “Love The Jackpot €1,250,000,” “Dragon Spins €100,000,” “Grand Holiday €500,000,” and “Buckle up Tight, Take a Licky Flight €1,500,000.” All these bonuses were the tournaments running when we wrote this review.

There was a bar with which you could use to toggle between “Casino” and “Live Casino” directly on top of this banner.

Betwinner casino live casino

Above this was a menu bar that contained links to go to the following pages: “Sports,” “Live,” “Win Games,” “Casino,” “More,” and “Dice.” To the right were little icons representing deposit and bonus, respectively, and then the “Registration,” “Log In,” settings, and contact buttons.

Their game selection was the next thing we saw on scrolling down the page. There was a search bar above the game selection and a sidebar to the left containing the game categories and game providers. 

Betwinner casino game selection

We reached the bottom of the page after this. Here, we saw links to other pages on their website, their licensing information, the support mobile number, and links to their social media platforms.

Betwinner casino homepage bottom

Navigating Betwinner’s website was intuitive. It was easy to browse and find other pages on the website. Hovering on any of the options on the menu bar brought up further options for you to choose from. 

Betwinner casino homepage navigation

Game Selection

There was no separate page for Betwinner casino games; they are available from the homepage.

Betwinner has a wide selection of games, including Slots like “Amon’s Book,” “Book of Dead,” and “Elves Kingdom.” They also had different Table Games, Poker, and Jackpots. These games are supplied by reputable providers, which are clearly indicated on the website. Some of them are Mancala Gaming, Pragmatic Play, and Evoplay.

Betwinner casino slots

Here is a checklist of other available games on Betwinner Casino’s website:

  • Tournaments - Yes. Four tournaments were running at the time of writing this review.
  • Live dealer games - Yes. They had a separate page for live casino games with a wide selection that included different variants of Live Roulette, Live Baccarat, and others. The live games also had different categories and could be sorted by game provider.
  • Jackpot games - Yes. Betwinner Casino had many jackpot games for players to choose from.
  • Specialty games - Yes. Specialty games like Bingo, Keno, Dine, and Sweet Lotto were available. 

Navigating Through Games and Filters

Sorting through Betwinner online casino game selection was very easy. There was a search bar with which you could find games by title and a sidebar to apply filters.

You could choose to filter by category or by game providers. Some of the categories included “All,” “Popular,” “Lotto,” and “Megaways.” This precise categorization made browsing through the games straightforward.

Betwinner casino game navigation
Betwinner casino game providers

Customer Support

We navigated to the customer support page by clicking the telephone icon on the menu bar. They have mobile support and different email support available depending on your issue.

  • General queries: info-en@betwinner.com
  • Security department: security@betwinner.com
  • Public relations and advertising: marketing@betwinner.com
  • Finances: accounting@betwinner.com
  • Customer Feedback: complaints@betwinner.com
  • Phone: 903222180085

There was a query form below this contact information that you could fill your questions into.

Betwinner casino customer support page

The live chat icon was a floating white speech bubble on a green background at the bottom right of the homepage. We clicked on this, and a chatbot responded to us. We started by asking about their withdrawal limits, and the chatbot responded with different FAQS related to our question.

Betwinner casino customer support
Betwinner casino customer support

We did not get a satisfying answer to this question, and so we asked to speak to an agent.

Betwinner casino customer support

We were connected to an actual human in less than a second. We were informed that they had no maximum withdrawal limit.

Betwinner casino customer support

We asked a few more questions, and the agent had a quick response time. They were also knowledgeable about the casino, polite and helpful.

Betwinner casino customer support
Betwinner casino customer support

We sent an email to their support after this. A reply came in asking about our country an hour later. We responded with “Turkey” and then got the actual responses to our questions 14 hours later. Our questions were answered, and aside from the long response time, Betwinner’s email support is good.

Betwinner casino email support
Betwinner casino email support
Betwinner casino email support

Licensing and Identity

Betwinner is owned and operated by PREVAILER B.V., which holds a Curacao license with No. 8048/JAZ. HARBESINA LTD,  located at Agias Zonis, 22A, 3027, Limassol, Cyprus, with registration number HE 405135, provides the processing services on the website as a billing agent.

Betwinner casino licensing

Payments and Processing Times

Betwinner Casino’s payment page can be navigated to by clicking the $ on the menu bar at the very top of the page.

The Betwinner Casino payments page is one of the best we have come across. They had so many payment methods available, all neatly categorized. There was a sidebar at the left of the payment page, which you can use to switch your country and choose what payment method category you want to view. This would make finding your preferred method very easy.

The number of deposit options available depends on your country. These were mainly cryptocurrencies, but other payment options,  like e-wallets, bank transfer, and other local payment options, were available. The processing fees and times for each deposit method were indicated on it.

Betwinner casino deposits

There were also many withdrawal methods to pick from, which also depended on your country. The fees and processing times were indicated.

Betwinner casino withdrawals


Clicking any of the promotions advertised on the banner on the homepage took us to the promotions page. Here, we saw a wide range of bonuses, all neatly categorized into “1st Deposit,”  “Bonus,” “Cashback,” “Promotions,” “Sports,” “Casino,” and “All Bonuses.”

Betwinner casino promotions

There were two 1st deposit bonuses, four cashback bonuses, four promotions, nine sports bonuses, and four casino bonuses. We reviewed these and their terms and summarized the casino bonuses below for you. 

  1. Welcome Pack: Enjoy a deposit match and free spins on your first four deposits when you sign up on a Betwinner Casino website. All these bonuses have a 35x wagering requirement, which must be met within 7 days.
  2. Loyalty Pays Off: This bonus is for loyal customers of Betwinner Casino and can be enjoyed on the tenth deposit. It also has a wagering requirement of 35x that should be met within 48 hours.
  3. Casino VIP Cashback: For VIPs only! Betwinner has a loyalty program with 8 levels. The percentage of cashback you enjoy depends on your level. Check the terms and conditions for more details.
  4. 50% Bonus on Monday: Get a 50% bonus of up to 300 EUR every Monday when you deposit at least 10 EUR. This bonus is automatically deposited to your account and has a wagering requirement of 35x to be met within 7 days.


Betwinner Casino's terms and conditions page was also neatly categorized like every other page on the website. There was also a search bar, an excellent addition as it would make it easier for players to find whatever they need. However, the terms did not contain all the necessary information, like the withdrawal limits, and it was also a bit of a hassle to find the KYC requirements.

Betwinner casino terms

We have reviewed these terms and found them fair. We summarized some of the important ones for you below. 

Betwinner’s Withdrawal Limits

According to their live chat support agent, Betwinner Casino has no withdrawal limit. 

Betwinner Online Casino’s wagering requirements

  • The wagering requirement for a no-bonus withdrawal is 1x.
  • The wagering requirements for bonus withdrawals are - 35x.

Betwinner’s KYC Process

The KYC process of Betwinner Casino involves submitting documents such as passport details, proof of payment, and residential address. Sometimes, a video conference or submission of these documents by post may be requested.

The documents include:

  • Passport or identification card, or other document equivalent that meets the following requirements: contains the name, date of birth, and a photograph of the document holder;
  • A recently obtained receipt for the payment of utility bills (3 months or older) or other documents confirming the user's address. These should be issued by the national public authorities.
  • The company may also require other additional information confirmed by relevant documents.

 In some instances, the Company may also require notarized copies of documents from the User.

Last Words

Betwinner Casino, like others, has both its strengths and weaknesses. We liked how easy the website was to navigate and how everything was neatly categorized, contributing to this ease of navigation.

Many casino games were available, including slots, table games, live games, and specialty games. They also offer many bonuses and promotions to make playing these games more exciting.

The website is licensed, so players can feel safe playing here. However, the moderate reputation means you should be cautious when playing here.

Betwinner’s customer support was helpful. The chatbot and human agent had quick response time with knowledgeable answers. The email support took a little longer to respond, but it was also helpful.

Their terms were fair and neatly organized but were not as comprehensive as we would have liked. We had to ask the support agent for the no-bonus wagering requirement and withdrawal limits.

While our review seems mostly positive, we encourage players to do their own findings before making their final decision. Remember that we wrote this based on our opinions and experiences; individual experiences may vary. Please stay safe as you keep gambling online!

Customer Support +

General queries: info-en@betwinner.comSecurity department: security@betwinner.comPublic relations and advertising: marketing@betwinner.comFinances: accounting@betwinner.comCustomer Feedback: complaints@betwinner.comPHONE: +44 203 936-29-96

Software Providers +
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Deposit Methods +
24 All Time, 2Click, American Express, Amigo, Anında Banka Havalesi, AstroPay, B-pay, BBVA, Banco do Brasil, Bank transfer, Basic Attention Token, BeeLine, Bitcoin, Bitcoin Cash, Bitcoingold, Bitshares, Boku, Boleto Bancario, Bradesco, Caixa, Cashmaal, CashtoCode, Chainlink, CityPay, CyberPlat, Dankort, Dash, Digibyte, Dogecoin, Easy Pay, EasyPay, EcoBanq, Epay, EpayCode, Ethereum, Ethereum classic, Euroset, Fastpay, Flexepin, Funcoin, GT Bank, GlobalMoney, Help2Pay, Hızlı QR, Itaú, Jeton, Kassa 24, Litecoin, MMPS, MTC, Maestro, Mastercard, Megafon, Mobpay Wallet, Monero, Money Global, Multibanco, Nem, Neosurf, Nordea, OXXO, OmiseGo, PBCreditos, Papara, Pay4Fun, PayDunya, Payeer, Paynet, Paytrust88, Perfect Money, Pi Pay, Polaris Bank, Postepay, Privat 24, Providus Bank, QB Direct, QiWi, Qtum, QuickPay, Quickteller, Red Pagos, Ripple, RunPay, SEPA, SIRU, SPEI, STRATIS, Safety Pay, Santander, Sistema, Skrill, SticPay, Svyaznoy, Tele2, Telepay, Tether, Tron, True Money, TrueUSD, USD Coin, VCreditos, VISA, Verge, WebMoney, WebPay, Wide:Up, Wizall Senegal, Yandex, Zcash, eMoney, ecoPayz, iBox, paykasa,
Accepted Currencies +
Accepted Countries +
Aland Islands, American Samoa, Andorra, Anguilla, Antarctica, Antigua And Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia And Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, Democratic Republic, Cook Islands, Costa Rica, Cote D'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Djibouti, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Global, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Haiti, Heard Island & Mcdonald Islands, Holy See (Vatican City State), Honduras, Hungary, Iceland, India, Ireland, Isle Of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Nauru, Nepal, New Caledonia, New Zealand, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Palau, Palestine, Papua New Guinea, Paraguay, Peru, Pitcairn, Poland, Puerto Rico, Qatar, Reunion, Russia, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Saint Vincent And Grenadines, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia And Sandwich Isl., Sri Lanka, Suriname, Svalbard And Jan Mayen, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad And Tobago, Tunisia, Turkey, Turkmenistan, Turks And Caicos Islands, Tuvalu, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, British, Virgin Islands, U.S., Wallis And Futuna, Western Sahara, Zambia,
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