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BitStarz Online Casino Review

BitStarz Casino Review

4.5/5
★★★★★
★★★★★
0 User Reviews
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BitStarz Casino Pros
Perfect reputation.
Big selection of game providers.
Progressive jackpots are available.
Extensive selection of games.
Reliable and knowledgeable support.
4.5/5
★★★★★
★★★★★
0 User Reviews
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BitStarz withdrawal limits
Withdrawal Limits
Monthly Not stated
BitStarz withdrawal limits
Withdrawal Limits
Monthly Not stated
BitStarz Casino Pros
Perfect reputation.
Big selection of game providers.
Progressive jackpots are available.
Extensive selection of games.
Reliable and knowledgeable support.
BitStarz Casino Pros

BitStarz Casino Overview

BitStarz is a crypto online casino with a beautiful theme and easy-to-navigate website. They offer a lot of games, bonuses, and payment methods. They also accept different fiat currencies in addition to crypto.

Keep reading this review to find out if BitStarz should be on your online gambling radar. Our experts have thoroughly reviewed the website, and you can find the full report here. Welcome to our review of BitStarz Online Casino!

Reputation

BitStarz Casino has cemented its reputation as a leading figure in the online gambling industry. It has many games for different tastes; this way, every player can find something to enjoy. This casino also focuses on security and fairness. It implements advanced security measures and provably fair technology.

Customer support is another area in which Bitstarz shines. The support team is available all the time, and they handle issues quickly. BitStarz is also known for fast payments, especially with cryptocurrencies.

Though there are few complaints, the casino is proactive in solving problems, showing they care about customer satisfaction. They've won many awards, confirming their good reputation. In short, BitStarz is a top choice for online casino fans because of its great games, good service, and focus on players.

Design and User Experience

As you step into the BitStarz casino homepage, you're greeted by a massive banner that practically lights up the screen. It proudly announces its welcome bonus, a whopping $500 or 5BTC with 180 free spins thrown into the mix.

You can't miss the little icons under the welcome bonus proudly displaying their industry awards. These were industry-respected awards, including Casino Meister's and AskGambler's. It's the casino's saying, "We're not just good; we're award-winningly good.”

We liked the general website theme. The black background sets the stage, and then they sprinkle in pops of purple and red, giving it a sleek and stylish finish.

Bitstarz casino landing page

There was a search bar at the top of the homepage with which you can search for games by title. To the right of this search bar were their “Log In” and “Sign Up” buttons, and to the left was a collapsible sidebar. On the right of the screen were little icons representing tournaments, help, and a button to switch your country, respectively.

The sidebar was a great way to visit other pages on the website. It contained items like “Home,” Games,” “Promotions,” “VIP,” “Help,” “More,” “BitStarz News,” and a switch for languages.

Bitstarz casino sidebar

We then scrolled down to find their game selection, which was categorized. These categories included “Top Games,” “New Games,” “Exclusive Games,” “Live Casino,” etc. Their game providers were displayed in between these game categories.

Bitstarz casino homepage game selection

We scrolled past the games to find an array of their bonuses. 

Bitstarz casino homepage bonuses

A list of their winners was included under this, followed by some of their payment methods, player reviews, and awards. There was a banner encouraging people to “Sign Up,” and we reached the homepage's bottom.

Here, we saw an article about Bitcoin casinos, links to their socials, a display of their accepted payment methods, and their licensing information. The general navigation of the BitStarz casino website was easy.

Bitstarz casino bottom of homepage

Game Selection

There was no dedicated games page on the BitStarz casino website. Clicking “Games” on the sidebar revealed 19 different game categories you can view. They have over 5000 games, including slots, table games, and live games.

Bitstarz casino slots

These games have reputable providers, including Platipus, Gaming, Pragmatic Play and Evolution.

Bitstarz casino game providers

Here is a checklist of available games on Btstartz’s website:

  • Tournaments - Yes. They had two tournaments running while we were writing this review.
  • Live dealer games - Yes. We saw different live dealer options, like Live Blackjack, Live Roulette, Baccarat, Monopoly, and more.
  • Jackpot games - Yes. BitStarz had 190+ jackpot games.
  • Specialty games - Yes. We found specialty games like Space Race and variations of bingo and dice games.

Navigating Through Games and Filters

Browsing through BitStarz game selection was a breeze. They were neatly put into categories on the sidebar, including “Cold Games,” “Bitcoin Games,” and even “Provably Fair Games.”

Bitstarz casino game navigation

The search bar at the top of the screen was filtered, and these filters could be used to streamline your search. It made finding games on their website more accessible. 

Bitstarz casino searchbar

Customer Support

The two means to contact BitStarz customer support are via email at support@BitStarz.com and their live chat. We tested both and gave you a full breakdown of our experience below.

Their live chat button is a little blue icon at the bottom right. We were first connected to a chatbot when we clicked on it. The chatbot then gave us the option to talk to an agent, which we chose.

Bitstartz casino customer support
Bitstartz casino customer support

We were connected to an agent within seconds. The agent was friendly and gave us knowledgeable answers within seconds each time. We had a pleasant experience with their live chat, and all our questions were answered. 

Bitstartz casino customer support
Bitstartz casino customer support
Bitstartz casino customer support

After this, we sent an email to the support. We received a thoroughly answered response to our questions in about 10 minutes. The email support is also helpful and reliable. Overall, BitStarz casino has excellent support.

Bitstartz casino email support
Bitstartz casino email support

Licensing and Identity

BitStarz is owned and run by Dama N.V., which is based in Curacao. It has a company registration number of 152125 and a registered address at Scharlooweg 39, Willemstad, Curaçao. Dama N.V. Dama N.V. operates under E-gaming license No. 8048/JAZ2020-13 issued by Antillephone N.V., authorized by the government of Curacao.

Friolion Ltd., a company incorporated under the laws of Cyprus with a company registration number HE 419102, helps facilitate operations within the DAMA group. Its registered address is Leandrou, 12A 3086, Limassol, Cyprus. DAMA group functions under the E-gaming licenses of Curacao (8048/JAZ2020-13). All Paysafe transactions are conducted through Dama N.V.

Bitstartz casino licensing

Payments and Processing Times

BitStarz accepts payments in many currencies. The following currencies were accepted when we wrote this review: Euro, US Dollars, Canadian Dollar, Australian Dollar, New Zealand Dollar, Japanese Yen, Renminbi, Polish Złoty, Russian Ruble, Norwegian Krone, Bitcoin, Litecoin, Bitcoin Cash, Ethereum, Ripple, Dogecoin, Cardano, Binance Coin, Tron, and Tether.

For deposits, 17 options were available. These mainly were crypto but included methods like Visa, Astropay, Neteller, and CashtoCode. The fee, processing time, and limits for each method were specified.

Bitstarts casino deposits

There were 16 withdrawal methods. They were mostly the same options as are available for deposits. The fees, processing time, and limits were also indicated.

Bitstarts casino withdrawals

Promotions

BitStarz casino site had seven available bonuses at the time of writing this review. We reviewed them and found them fair. Some have been summarized below for you.

  1. Welcome Bonus: Get $500 or 5 BTC plus 180 free spins with your first four deposits at BitStarz. Each deposit bonus has its terms and conditions attached.
  2. Monday Reload Bonus: On Mondays, you get a 50% up to $300 reload bonus. The wagering requirement is 40x.
  3. Wednesday Free Spins: Win up to 160 free spins the next day after you deposit on Wednesdays. Your deposit determines how many spins you get.

Please note that the last two bonuses are only available after you claim your fourth deposit bonus. 

Bitstartz casino promotions

Terms

BitStarz Casino’s general terms and bonus terms were separated. This made reviewing both accessible, and we found them fair. Below is a breakdown of some of their important terms. 

BitStarz’s Withdrawal Limits

They have no daily, weekly, or monthly withdrawal limit. The limit depends on the withdrawal method you use.

BitStarz Online Casino’s wagering requirements

  • The wagering requirement for a no-bonus withdrawal is 1x.
  • The wagering requirements for bonus withdrawals are - 40x.

BitStarz’s KYC Process

The following documents are required to complete the BitStarz Know Your Customer (KYC) process:

  1. One government-approved identity card (ID card, passport, and driver's license) with a picture.
  2. Proof of residency, such as a utility bill (which has been issued in the past 90 days). 
  3. If your deposit was via a credit card, they will require a photo of the credit card (front and back) showing all 4 corners.

Final Thoughts

Our review of BitStarz casino left a good impression on us. They have a stellar reputation in the online gambling space, backed by the various industry-respected awards they have won. The website had a clean theme and layout. Its navigation was also easy. They had multiple games, including slots, table games, and specialty games.

They also had many promotions available and different ways to pay. One thing that really impressed us was how many different currencies BitStarz online casino accepted. The casino is licensed and has fair terms, so you can feel a degree of safety playing here. BitStartz's reputation and game providers also play a part in whether it is safe for players to play.

The live chat and email support were helpful and knowledgeable, with speedy response time.

In all, BitStarz casino is an excellent destination for your online gambling adventure. However, please note that this review was based entirely on our experience and opinions. Individual experience may vary, so please do your own research before making your final decision. May the reels continuously spin in your favor! 

Customer Support +

You can contact the support team at support@bitstarz.com or via social networks. In addition to that, they have a very useful FAQ section that usually takes care of any problem you may encounter.

Software Providers +
1X2 Gaming, Amatic, Asia Gaming, Authentic Gaming, BGaming, Belatra, Betsoft, Big Time Gaming, Blueprint Gaming, Booming Games, Booongo, EGT, Endorphina, Evolution Gaming, Evoplay, Ezugi, Foxium, GameArt, Gameplay Interactive, Games Warehouse, Genesis Gaming, Habanero, Iron Dog Studio, Kalamba Games, Leander Games, Lightning Box, Lost World Games, MGA, Magnet Gaming, Microgaming, NetEnt, Nextgen Gaming, Nolimit City, Old Skool Studios, PariPlay, Platipus, Play'n GO, Playson, Playtech, Pocket Games Soft, Pocketdice, Pragmatic Play, Quickfire, Quickspin, RCT Gaming, Rabcat, Red Tiger Gaming, Sigma Gaming, Skillzzgaming, Spinomenal, Thunderkick, Vivo, Wagermill, Wazdan, Yggdrasil Gaming, iSoftBet,
Deposit Methods +
Alfa-click, AstroPay, Bitcoin, Bitcoin Cash, CashtoCode, Coinspaid, Comepay, DevCode, Dogecoin, Ethereum, Euroset, InstaDebit, Interac, LAVA Pay, Litecoin, Maestro, Mastercard, MiFinity, Mobile Commerce, MuchBetter, Neosurf, Neteller, PaySafeCard, Payvision, Perfect Money, Promsvyaz, PugglePay, QiWi, SOFORT Überweisung, Skrill, SticPay, Trustly, UnionPay, VISA, VenusPoint, Yandex, Zimpler, ecoPayz, ecoVoucher, iDEAL, iDebit, iWallet,
Accepted Currencies +
AUD, BTC, CAD, ETH, EUR, JPY, LTC, NZD, PLN, RUB, USD,
Accepted Countries +
Afghanistan, Aland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua And Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia And Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, Democratic Republic, Cook Islands, Costa Rica, Cote D'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Global, Greece, Greenland, Grenada, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island & Mcdonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Islamic Republic Of, Iraq, Ireland, Isle Of Man, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Saint Vincent And Grenadines, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia And Sandwich Isl., Sri Lanka, Sudan, Suriname, Svalbard And Jan Mayen, Swaziland, Switzerland, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad And Tobago, Tunisia, Turkey, Turkmenistan, Turks And Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, British, Virgin Islands, U.S., Western Sahara, Yemen, Zambia, Zimbabwe,
BitStarz Casino Reviews

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