JustSpin casino is best known for its wide selection of slot games, and despite its average reputation, it still attracts players. Our experts have deeply investigated what makes some players like this casino and why others don’t. We have uncovered the highs and the lows and given you the rundown in this review. Join us on this journey, where all your questions will be answered, and your curiosity about JustSpin casino will be satisfied. We are here to help you make an informed decision; keep reading!
JustSpin online casino has an average reputation among online gamblers. This is due to the mixed reviews and feedback from their players. Most of these revolve around challenges players face during the withdrawal process and issues related to the Know Your Customer (KYC) process.
Many users have reported delays with withdrawals and also a lack of communication from the casino. These withdrawal issues have left players feeling frustrated and losing their trust in the reliability of the casino.
Also, some players have described the KYC process at JustSpin Casino as inconsistent and burdensome.
While JustSpin Casino offers a variety of games and promotions that attract players, issues with withdrawal delays and the KYC process have affected its standing in the online gambling community. Resolving these concerns would help improve JustSpin Casino's reputation and provide users with a more reliable and enjoyable experience.
The first thing we noticed when we landed on JustSpin casino website was the bright yellow color, which is an interesting choice. The color is attractive but also distracting, taking all the focus away from anything else on the page. The good thing is there was less of that color when we scrolled down the page, so it was great for the landing page.
There was a huge banner that contained a yellow reel and red and white animated magnets. Their first deposit bonus was also advertised to the right of this banner. It is a 100% bonus match up to €100, and you also get 500 free spins. You need to use the bonus code BONUS1 to claim it. It has a fair wagering requirement of 35x. We have reviewed this in-depth and other JustSpin bonuses in the Promotions section later in this article.
A menubar was placed above this banner, and it has the following buttons; “Home,” “Casino,” “Live Casino,” “Promotions,” and “VIP.” The “Log In” and “Register” buttons were on top of this.
At the top left of the page, we saw a collapsible sidebar and the search icon. The sidebar can be used to find games or their providers by title. The menubar, sidebar, and search feature aid in navigating JustSpin casino website.
The sidebar contained links to other pages on the website; “Home,” “Casino,” “Live Casino,” “Promotions,” “VIP,” “About Us,” “Contact Us,” “Help,” and “FAQs.” It also had the Login and Register buttons and a button to switch your language.
JustSpin’s game selection came after this. The casino games were put into categories such as “Most Popular,” “New,” “Hot,” “Live Casino,” etc.
Between these game categories, we came across “Create a free account” and “Game of the Week” banners. There was a “View all games” button at the end of the game selection.
After this, we saw an article about the casino, then a brief advert for their Promotions. Then, we reached the bottom of the page. Here, there were helpful links and shortcuts to other pages on the website. JustSpin’s licensing information, logos of payment methods, and some of its certifications were also here.
To reach JustSpin’s game page, click “Casino” on either the sidebar or menubar. JustSpin has an extensive selection of casino games and covers a wide category to cater to many players' preferences. These include table games, slots, specialty games, and others.
Their online slot selection was very impressive, and we loved how neatly categorized they were. They had categories like Sticky Wilds, Falling Symbols, Jokers, and Books. This way, players can easily find the type of games they want, depending on their mood. Some popular slots offered by JustSpin casino include Gates of Olumpus, Dead or Alive II, and Book of Dead.
Many reputable game providers back the casino games available on JustSpin casino site. Each game has its provider indicated on it, including NetEnt, Playson, and Pragmatic Play.
Here is a checklist of available games on JustSpin’s website:
Browsing through JustSpin casino games was a breeze. There were different tools to aid your search. First, there’s the search bar that you can use to look for games by title or game provider. When you start typing a word, it suggests possible games and reputable providers under their individual categories, and this is a helpful feature.
Also, the neat categorization of the casino games helps. The games were first categorized into Slots, Table games, and Recommended. Each of these categories was then split into subcategories.
A “providers” filter to the left of the games page can be used to sort the games according to their provider. To the right is an A-Z filter to sort games alphabetically, or you could use Z-A to view them in reverse.
We found JustSpin’s support page by clicking “Contact Us” on the sidebar. On this page, we saw three options to contact them. Their email support can be reached at support@justspin.com. You could also contact them via live chat or by filling out the query form on the page. However, they have no mobile support.
We clicked “Live Chat,” and a message box popped up. First, we saw an option to search through their FAQs, and this was where we found information on their daily withdrawal limit.
Next, we clicked messages in an attempt to contact the support team via live chat, but we couldn’t. We also tried other things but could not find a way to reach the live chat.
After this, we filled out the query form. We got a response to our mail about 15 minutes later. The response email informed us that they could not find an account linked to our mail, so we would not get an answer. From their reply, we inferred that only registered customers can access their live chat. This needs to be improved.
Then, we contacted their email support. The reply came in less than an hour, a good response time. Their answers were knowledgeable and thoroughly answered our questions. Their email support gets a good rating, but the lack of live chat and answers to our query box question made us deduct a few points from their overall customer support rank.
JustSpin holds an MGA license with the license number MGA/B2C/203/2011. This license was issued on 1 August 2018 to provide Type 1 and Type 2 gaming services. The website is run by BP Group Ltd, registered in Malta. The office is at The Ferries Business Centre, 9 Guze Fava Street, Sliema SLM1632, Malta.
JustSpin casino has no dedicated payments page. This caused us to give them a low score, as players should be able to assess a casino’s available payment options to make an informed decision before signing up. Some players might have options they prefer or may be limited to some based on their location. Registering to a casino site, only to discover that this payment method is unavailable, might be frustrating for these players.
JustSpin Casino had seven bonuses at the time of writing this review. Two of them were tournaments, one was a weekly games spotlight promotion, and another was a birthday bonus. This left three permanent bonuses, which we reviewed carefully to check their fairness. We have summarized them below for you.
JustSpin online casino terms are clear and easy to understand. We reviewed these terms and found them fair. We have extracted some essential things you need to know and carefully outlined them in this section.
The daily withdrawal limit is €5000. The weekly and monthly withdrawal limits were not stated. They vary from time to time and depend on your payment method.
The following documents are usually required to complete the player verification at JustSpin Casino:
JustSpin casino, like any other online casino, has pros and cons.
They have a wide selection of games, with an impressive online slot collection. These games are easy to browse through with all the navigation tools provided, such as the sidebar, menu bar, search feature, and neat categorization.
JustSpin has generous and fair bonuses for players to enjoy. Their terms are fair, with sensible wagering requirements and a daily withdrawal limit.
On the flip side, JustSpin has an average reputation, and this is due to the long KYC process that has drawn a lot of complaints from players. Also, their customer support is difficult to reach, as we discovered during our review, and this is one of the common complaints by players.
We gave them a low ranking for their payment methods due to their inaccessibility before registering or logging in to this casino site. They also have a lot of restricted countries.
Players can feel a level of safety playing at JustSpin casino due to their MGA license and reputable game providers. However, we advise considering the average reputation and weighing the pros and cons before making your final decision to play here.
This review was written based on our personal experience and opinions at this time. Please understand that things sometimes change, and individual experiences vary. We will update this as time passes, and we recommend you test things yourself. Please stay safe, and here's to endless winning streaks!
Justspin love to hear from you! You can reach them through email, support@justspin.com, or contact the friendly customer support agents through live chat - they are available to help you every day between 09:00 AM to 01:00 AM CET.
