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MostBet Online Casino Review

MostBet Casino Review

4.0/5
User Score (2.50)
★★★★★
★★★★★
0 User Reviews
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Play Now!
MostBet Casino Pros
Well organized and easy-to-navigate website.
Wide selection of games.
MostBet Casino Cons
Unhelpful customer support.
Terms not comprehensive.
4.0/5
User Score (2.50)
★★★★★
★★★★★
0 User Reviews
+
MostBet withdrawal limits
Withdrawal Limits
Monthly $/€ Not Stated
MostBet withdrawal limits
Withdrawal Limits
Monthly $/€ Not Stated
MostBet Casino Pros
Well organized and easy-to-navigate website.
Wide selection of games.
MostBet Casino Cons
Unhelpful customer support.
Terms not comprehensive.
MostBet Casino Pros

MostBet Casino Overview

MostBet Casino has a stellar reputation in the online gambling space with its extensive selection of games and exciting bonuses. We have explored the ins and outs of this website and have written this revealing review to answer your questions. What's the real deal behind Mostbet's charm? Is it truly the go-to spot for a thrilling online gaming experience?

Join us as we uncover the truth, explore the ups and downs, and give you an insider's peek into Mostbet Casino. Whether you're a pro or new to online gambling, this review was made for you! Welcome!

Reputation 

MostBet Casino is well-regarded for its extensive selection of games and its solid reputation in the online gambling world. Many players appreciate its reliable platform. However, some have issues with customer support being slow. There are also problems with delays in deposits and a complicated Know Your Customer (KYC) process, which makes things tricky for users.

Despite these, MostBet is considered a good and trustworthy choice for online gambling. It could be even better with improved customer service and smoother operations.

Design and User Experience

MostBet casino site has a classy feel to it. The predominant color is a vibrant royal blue, with other colors, like white, red, and yellow, also included in the design. Also, too many images were not employed in the design, contributing to the beauty and classiness of the page.

MostBet casino landing page

Starting at the top of the page, there was a menu bar containing a “Download” button prompting players to download their mobile app, which is available for Android and iOS. We usually like it when casinos have downloadable mobile apps. There was a safety icon beside it and three icons you could use to switch your odds format, time, and language/country, respectively. To the right of this menu bar were the “Free Money,” “Offers,” “Sign Up,” and “Log In” buttons.

We saw another menu bar directly under this that could be used to switch to the following pages: “Sportsbook,” “Live,” “Casino,” and “Live Casino.” “Live” would take you to the page for live sportsbetting, while “TWir3TcJvwUap47eYG1WPwYk1RpptNwHKz Casino” leads to the live casino page. We then saw “Aviator,” “Bonus Buy,” and “More,” which showed more options for other pages on the MostBet website.

MostBet casino navigation

Under this was a banner that showed three different bonuses in a slide show: deposit bonus, 10% cashback, and their loyalty program. Not much was said about these bonuses on the banners, but we have reviewed them in the Promotions section of this article, and you can find more information there.

MostBet had a sidebar at the left of the page, which aided in navigating the casino games instead of the entire website as expected. The first thing on this sidebar was information about their welcome bonus, which gives you a chance to win $300 and 250 free spins. In the next section, we will explain how this sidebar helps navigate the games further.

Under the banner, we saw a games filter to choose the “Feature,” “Genre,” and “Provider” of the games you want to view at a time. This would help in streamlining your search.

Scrolling down led to a selection of their casino games categorized into “Top Games,” “Crash Games,” “Recommended,” etc. 

MostBet casino homepage game selection

After these categories was the Promotions section, which featured two bonuses, this led to their “Top Providers” game category, after which we saw “All Games.”

MostBet casino homepage promotions

We found reaching the bottom of the page difficult because more casino games loaded every time we scrolled down. This is a feature that MostBet needs to fix. There should be an option to view more games instead of it happening automatically.

At the bottom of the page, we saw shortcuts to “About Us,” “Rules,” “Contact Us,” “Mobile Version,” “Affiliates,” and “FAQ.” The logos to some of their payment methods were under this, and then another prompt to download their mobile app. The page ended with their licensing information. We noticed that the website did not have many pages, as most things were already available on the homepage.

MostBet casino bottom of homepage

Game Selection

MostBet online casino does not have a dedicated games page. You can view their wide selection of games from the homepage. These included titles like “Crash X,” “Mines,” and “Mega Crown.” All these games were available in free-play/demo mode.

MostBet casino game selection

These casino games were available in categories such as Roulette, Cards, Jackpots, and Slots. Their online slot selection was good, offering popular titles like “Gates of Olympus,” “Sweet Bonanza,” and “Green Chilli,” among others.

MostBet casino slots

These games are backed by reputable providers, some of which are Netent, BGaming, and Playtech. With these game providers, players can be assured that the games here are safe and fair.

MostBet casino game providers

Here is a checklist of other games MostBet casino offers:

  • Tournaments - Yes. Thirteen tournaments were running when we wrote this review.
  • Live dealer games - Yes. They have a separate page for these, featuring different variants of live games, such as live roulette and live blackjack, as well as game shows like Sweet Bonanza, Crazy Time, etc.
  • Jackpot games - Yes. MostBet had many jackpot games of players to choose from.
  • Specialty games - Yes. There were card games, bingo, keno, sic bo, lotteries, etc.

Navigating Through Games and Filters

MostBet has many tools to help players sort through their extensive game selection. These include a search feature that can be found on the sidebar. There are also filters that can aid in streamlining your search. With these filters, you can choose a particular feature you want in the games, e.g., provably fair or fishing. You could also pick a genre, like books, horror, or music, or choose to sort by Provider. These filters are handy and make the navigation of MostBet casino games intuitive.

On the sidebar, the first three categories of casino games were “Popular,” “New,” and “Favourites.”

Then, we saw a search bar that could be used to find games by title. One interesting thing about this search feature was that it stated the number of games that fall under your search. Other categories of games were on this search bar, and they included “Slots,” “Roulette,” “Cards,” “Lotteries,” “Jackpots,” “Fast Games,” and “Virtuals.

MostBet casino game search

Customer Support

To reach MostBet’s customer support, we hovered over the “Chat with us, we are online!” at the bottom right. This gave us the option to either reach them via telegram or live chat.

MostBet casino customer support navigation

We also clicked “Contact Us” at the bottom of the page. This took us to a page where we saw their email support, telegram bot link, and an option to contact their administrator. Clicking on the last option prompted us to register or log in.

MostBet casino customer support page

Choosing the “Chat with us” option opened a chat where we were presented with three options.

MostBet casino customer support page

We chose neither option but instead sent a message. We were immediately sent a prompt by their bot, which informed us that we would be connected to an agent soon and sent us a link to their WhatsApp channel. We were also prompted to fill in our name.

MostBet casino customer support

True to their word, we were connected to an agent in a matter of seconds. However, the agent informed us that they couldn’t connect us to any agent in our country, so they instead directed us to contact their email support. We tried again from a different country and were told the same thing. We removed a lot of points for this because the support was very unhelpful.

MostBet casino customer support

We then contacted their email support at support-en@mostbet.com and got no response even after three days. They have no mobile support.

Licensing and Identity

MostBet casino is licensed by Curacao with license No. 8048/JAZ2016-065.

Venson LTD is their payment support operator with Registration Number HE 352364. The company is located at Stasinou 1, MITSI BUILDING 1, 1st Floor, Flat/Office 4, Plateia Eleftherias, 1060, Nicosia, Cyprus. Additionally, the merchant location is Kadmou Street 4, S.I. OLYMPIA BUSINESS CENTER, Agios Andreas, 1105, Nicosia, Cyprus.

MostBet casino licensing

Payments and Processing Times

MostBet has no dedicated payments page. We removed some points from their payments score because of this. Players should be able to review if a casino has their preferred payment method available before deciding to sign up. This shows that the casino is transparent and aids the player’s decision.

The payment logos featured at the bottom of the page include MasterCard, Visa, Spe, Oxxo, and Paynet.

Having said that, MostBet is reputable for having a wide selection of payment options for players from various jurisdictions. We recommend signing up and then looking at the payment section. Because there are high odds of having more payment methods than in other casinos. 

Promotions

MostBet had two promotions page. One was for only their welcome deposit bonuses, up to the fifth deposit. This page featured 35 bonuses, of which 13 were for the casino games and the others for sportsbetting. 

MostBet casino Bonuses

The second page featured all their other bonuses. There were four casino bonuses featured here. 

MostBet casino Bonuses

We have reviewed these bonuses and their terms for fairness and then summarized them for you below. We discovered that the “Triumphant Friday” bonus is for sport, and another was a tournament jackpot that isn’t permanent. We did not include these two in the breakdown.

  1. Welcome Offer: New players at MostBet casino enjoy a deposit match up to their fifth deposit. These bonuses have three categories each per deposit except the gift deposit bonus, which has only one, making them 13 in total. They all have a 50x wagering requirement, but the minimum deposit and deposit match % differ. Please find out more in the “Bonuses” page.
  2. Cashback Bonus: Get up to 10% cashback every Monday, depending on your total losses the previous week. You have to click the cashback button and also not be in net profits to qualify for this bonus. Other terms and conditions apply.
  3. Loyalty Program: You receive coins every time you deposit, perform daily tasks or actions like “completing your profile.” These coins can then be exchanged for bonuses with an exchange rate that depends on your level in the loyalty program.

Terms

MostBet’s terms and conditions are categorized in a way that allows you to view only a section at a time using the sidebar on the page. We like this feature because it would make reviewing their terms easier for players. However, the terms were not comprehensive at all, and we could barely find any information about the casino. They mostly covered the sports aspect of MostBet. We contacted their email support to get these details but got no response.

MostBet’s Withdrawal Limits

MostBet casino has no general withdrawal limits, but it depends on the payment method.

MostBet Online Casino’s wagering requirements

  • The wagering requirement for a no-bonus withdrawal - Not Stated.
  • The wagering requirements for bonus withdrawals are - 50x.

MostBet Casino KYC Process

We did not find any detail about MostBet’s KYC process on the website, and our attempt to get it from the email support was futile.

Closing Thoughts

From our on-site and off-site review of MostBet Casino, we discovered many positive things but also a few things we did not like.

The website has a classy look, and it is neatly organized. They also offer a wide selection of games, all properly categorized with tools that make the navigation of these games intuitive. MostBet also offers many generous bonuses, though they are mostly welcome bonuses.

On the other hand, their customer support was not helpful, and they could not find an agent to attend to us even after we tried from two countries. There was no response from their email support either. This shows us that ensuring customers are satisfied is not their priority.

Their terms, although well-categorized, were not comprehensive. The terms did not contain all the necessary information casino players may need to know. It mainly covered the sports aspect of MostBet and was very brief.

We encourage players to weigh these pros and cons carefully before deciding. Also, don’t just take our word for it; test out some things yourself. We wrote this review based on our experience and opinions at this time, and sometimes, individual experiences vary. Thank you for reading, and keep safe while you gamble online!

Software Providers +
918Kiss,
Deposit Methods +
Bitcoin, Bitcoin Cash, Ethereum, Khalti, Litecoin, PrabhuPay, Ripple, Tether, eSewa,
Accepted Currencies +
NPR,
Accepted Countries +
Azerbaijan, Bangladesh, Czech Republic, Egypt, Global, Hungary, India, Kazakhstan, Kyrgyzstan, Mexico, Morocco, Nepal, Pakistan, Poland, Portugal, Russia, Sri Lanka, Turkey, Uzbekistan,
Website Languages +
RU,
Customer Support Languages +
EN, RU,
Chat Support Languages +
EN, RU,
MostBet Casino Reviews

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