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Trada Online Casino Review

Trada Casino Review

3.6/5
User Score (3.67)
★★★★★
★★★★★
3 User Reviews
+
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Trada Casino Pros
Big selection of game providers.
Progressive jackpots are available.
Website is easy to navigate.
Trada Casino Cons
Unreliable customer support.
No live chat.
Limited game categories.
Few payment methods.
3.6/5
User Score (3.67)
★★★★★
★★★★★
3 User Reviews
+
Trada withdrawal limits
Withdrawal Limits
Monthly $/€ 90000
Trada withdrawal limits
Withdrawal Limits
Monthly $/€ 90000
Trada Casino Pros
Big selection of game providers.
Progressive jackpots are available.
Website is easy to navigate.
Trada Casino Cons
Unreliable customer support.
No live chat.
Limited game categories.
Few payment methods.
Trada Casino Pros

Trada Casino Overview

Trada Online Casino is like a virtual playground. The website’s vibrant graphics and thrilling game options make it a welcome destination for many online gamblers. Whether you're into classic table games like blackjack and roulette or prefer the thrill of spinning the reels on slots, this Trada Casino has got you covered. After giving it a spin, we have curated this honest review to show you what Trada has in store for you. 

Reputation

Trada Casino has a positive reputation among online gamblers. It is praised for its fair and transparent gaming practices and a wide variety of high-quality games. 

However, there have been consistent complaints about the difficulty in reaching their support. This has negatively impacted Trada Casino's reputation. Players have reported how hard it is to get timely responses. This is a big problem, especially in the online casino world, where quick and effective customer service is crucial. 

Design and User Experience

Trada’s dazzling user interface instantly gives you the casino vibe when you arrive at the website. The blend of colors with the website's features and functionality makes it more visually appealing. 

Trada casino landing page

A menu bar at the top of the webpage features “Casino,” “Live Casino,” and “Virtual Sports” options, along with “Login” and “Join” buttons. A button to the left displays a collapsible sidebar when you click it, leading you to “Promotions” and “Exclusive Club.” It also has a search bar to search game titles, and you can select your preferred language. 

Trada casino homepage navigation

A slider at the top of the home page shows you different offers from the casino. Below it is another menu bar that only displays the game categories Trada has.

Under this second game menu bar, we saw rows of featured game titles, with a column displaying players who have won in different games and how much they won. 

Trada casino homepage games
Trada casino homepage game selection

At the bottom of the home page are shortcuts leading to sections of the website that have to do with “Security and Privacy,” “Information,” “Getting Started,” and “Extras.”

We also found Trada Casino’s licensing information, gambling safety contacts, and logos of supported payment methods.

Trada casino homepage bottom

Game Selection

Trada Online Casino has over 1000 games limited to a few categories. You can play in a demo mode or for real money. Top game providers like Microgaming, NetEnt, Pragmatic Play, Play’n Go, Betsoft, Evolution Gaming, etc supply their games. 

Trada casino game selection

There are also twelve virtual sports titles you can wager on, including Virtual Football Cup, Euro Champions, Football Streak Championship, Virtual Football League, etc. 

Here is a checklist of casino games available at Trada Online Casino:

  • Tournaments: Yes. There was an ongoing “Drops and Wins“ tournament when we visited the website.
  • Live Dealer Games: Yes. They have live Blackjack, Roulette, Monopoly, Poker, and Baccarat options.
  • Jackpot Games: Yes. They had about forty-eight jackpot titles at the time of this review. 
  • Specialty Games: Yes. They have some Bingo and Scratch options.

Navigating Through Games and Filters

Easily access Trada Casino’s games from the home page, where you can see all available game categories. Click on whichever one you want and choose from the rows of game titles displayed under it. 

Trada casino game selection

The website does not have filters to aid in searching for your preferred games, but you can search for any game you want in the search bar provided on the sidebar and game menu bar. You can also search for a provider to see the games it offers.

Trada casino game navigation

Customer Support

Trada Casino does not offer support via phone calls or live chat. You can only contact them via email. They don’t have a dedicated customer support page, either. We had to check different pages on their website to figure out a way to contact them.
We found a “contact us” link on their payments option page, which took us to the screenshot below.

Trada casino customer support

We then clicked “Email Us” and saw a form we filled out, as shown below.

Trada casino customer support

We got a response a few minutes later via email, and our questions were answered clearly with knowledgeable answers.

Trada casino customer support

Clicking “Customer Complaints” at the bottom of the homepage took us to a page where they wrote about how UK and non-UK players can submit complaints through IBAS and The Pogg, respectively.

Trada casino customer support

We tested the email address they provided on the page, but the email failed to deliver, and we were informed that it does not exist. Trada Casino has no solid support for players, which is a giant red flag. They claim to have a live chat, but this is false.

Trada casino customer support

Licensing and Identity

Tradacasino.com is owned by Reward Group ApS, a company in DenmaAspire Global International LTD, a company from Malta with registration number C42296, which runs the games on the website2296. Their office is at 135 High Street, Sliema SLM 1548, Malta. They are fully licensed under the Remote Gaming Regulations of Malta (MGA/CRP/148/2007 issued on 17 August 2009). Aspire Global International LTD also has an Irish Betting License with license reference number 1014834.

Trada casino about

Payment and Processing Times

Trada Casino offers five payment methods: VISA/MasterCard, Neteller, Skrill, Payz, and AstroP. These methods process your deposits instantly but have different transaction times for withdrawals. Credit/debit cards take 0-6 days, Neteller and Skrill take 0-2 days, Payz takes 0-4 days, and Astropay takes three days. 

Trada casino payments

Promotions

Trada offers a variety of bonuses and rewards that you can redeem or earn as you play. We checked them out to ensure they are profitable to you.

Here are some of the promotions Trada Online Casino offers:

  • Welcome Bonus: Trada gives its new customer a 100% match of up to $300 and up to 150 free spins on Starburst. That’s not all; your second deposit gets a 50% match plus an extra 50 spins, and your third deposit gets a 25% match and another 50 spins! If you deposit a fourth time, you get another 100% bonus of up to $50.
  • Daily Spin Frenzy: Win up to 50 free spins with the Daily Spin Frenzy Challenge daily. If you complete the wager challenges, you get awarded!
  • 40% on Friday: Use the promo code “FRIPLAY” to redeem a 40% bonus of up to $300 every Friday.
  • Tuesday Spins: Get ten free spins every Tuesday on Big Bass Bonanza using the promo code “BBBSPINS.”
  • Highroller Bonus: Use the promo code “HIGHROLLER” to redeem a 50% bonus once a week when you deposit a minimum of $200. 
Trada casino bonuses

Terms

Trada’s bonus terms were just as reasonable as the offers. The wagering requirements were not high and very much achievable. The website was transparent with its terms by including them under each bonus. Click “read more” to see all the bonus wagering information. 

Trada casino terms

Trada’s general terms and conditions are displayed neatly and organized, making them more legible for readers. You can find a lot of important information there, but we couldn’t locate any info on their KYC process. We had to contact support to get this.

After going through the website’s general terms, we observed that they are pretty fair, not to mention that they have a relatively high withdrawal limit, which is excellent news.

Below, we outlined the wagering requirements, withdrawal limits, and KYC procedure.

Trade Casino’s withdrawal limit is  £90,000 per month. No daily or weekly limits were indicated.

Trada Online Casino’s wagering requirements

  • The wagering requirement for a no-bonus withdrawal is 1x.
  • The wagering requirements for bonus withdrawals are 35x - 40x.

Trada Casino’s KYC process

The following documents are required to be submitted to complete the KYC process at Trada Casino: 

  • A copy of your identification (National Identity card, Passport, or Driver’s License).
  • Proof of address(for example, a utility bill) issued within the last 3 months showing your name, address, and date (Please note that mobile phone bills will not be accepted).

Conclusion

Trada Online Casino has a lively, visually appealing website. To most, its game selection may be decent. As we reviewed the website, we observed some flaws as well as perks.

Firstly, the only way to contact Trada customer support is to fill out the query form on their website, which took a lot of work to find. This made contacting their support inconvenient and a hassle. They claim to have a live chat, but they don’t. Thus making it difficult for players to get answers to their questions or issues in real-time.

Also, the email address provided on their page does not exist, and the email we sent to them bounced back. This means that Trada has no form of reliable support for their players. This lack of reliable customer support has negatively affected their otherwise solid reputation.

The games available are only limited to a few categories. They do not support many payment options. However, some users may be okay with the ones available. Also, we did not find their KYC information on the website but had to contact support for this.

On the bright side, Trada is licensed, and some of the most reputable providers supply its games. The site is very easy to navigate with its clean user interface. They also have many bonuses to make your gaming experience more profitable.

Remember that these opinions are based on our own experience with the website, and yours may differ. You should explore Trada Casino for yourself to see if it suits your preferences. 

Customer Support +

Live chat is available from 9am - 11pm (UK Time) every day of the week. Email - support@tradacasino.com.

Software Providers +
1X2 Gaming, Microgaming, NetEnt, PariPlay, Playson, Pragmatic Play, Quickspin, Red Rake Gaming, WMS, iSoftBet,
Deposit Methods +
Mastercard, Neteller, PaySafeCard, SOFORT Überweisung, Skrill, Sofort Banking, Trustly, VISA, ecoPayz,
Accepted Currencies +
Accepted Countries +
Aland Islands, Albania, Andorra, Anguilla, Antarctica, Antigua And Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Cambodia, Cameroon, Canada, Cape Verde, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Cook Islands, Costa Rica, Cote D'Ivoire, Croatia, Cuba, Czech Republic, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Estonia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Global, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Heard Island & Mcdonald Islands, Honduras, Hong Kong, Iceland, India, Indonesia, Ireland, Isle Of Man, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Palau, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Saint Vincent And Grenadines, Samoa, San Marino, Sao Tome And Principe, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Solomon Islands, South Africa, Sri Lanka, Svalbard And Jan Mayen, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad And Tobago, Turkmenistan, Turks And Caicos Islands, Tuvalu, United Arab Emirates, United Kingdom, United States Outlying Islands, Uruguay, Uzbekistan, Venezuela, Vietnam, Virgin Islands, British, Virgin Islands, U.S., Western Sahara, Zambia,
Trada Casino Reviews

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