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Big Spin Online Casino Review

Big Spin Casino Review

User Score (4.00)
1 User Reviews
This country accepts users from your geo
Play Now!
Big Spin Casino Pros
Many payment options.
Big Spin Casino Cons
Unresponsive customer support.
No game search feature.
Incomplete licensing information.
User Score (4.00)
1 User Reviews
This country accepts users from your geo
Big Spin Casino Pros
Many payment options.
Big Spin Casino Cons
Unresponsive customer support.
No game search feature.
Incomplete licensing information.
Big Spin Casino Pros

Big Spin Casino Overview

Big Spin is an online casino that entered the online gambling space in 2017. The website is easy to use with its relatively simple and plain user interface. They offer a decent number of games, with valuable bonus offers. However, their customer support is unresponsive, and they operate without a valid license. Our experts have thoroughly reviewed the website to help you determine if it's the best option for you. Come along with us to find out what Big Spin offers in our carefully curated review below!


We conducted a thorough offsite investigation into Big Spin casino, and its reputation is not completely good. We noticed a lot of mixed reviews from their players. The reviews were mostly about their customer support experience, which varied greatly. Some customers claim to have had satisfactory or even exceptional experiences, while others have reported problems or complaints concerning some of the casino's services.

This inconsistency in user reviews suggests that BigSpin Casino's overall reputation is not completely good. If you are thinking of playing here, then you should be aware of these mixed reviews. We also noticed that they don’t have a free-play mode for their games, which is not something we like. 

Design and User Experience

Big Spin’s website has a simple design, and we found the graphics poor. Some users may find the plain layout boring; on the other hand, some may find it less distracting and, therefore, more convenient. The website featured a menu bar at the top containing tabs leading to different sections. The menu bar included “Casino,” “Live Casino,” “Bonuses,” “Banking,” and “Support.” The “Login” and “Join Now” buttons are to the left. Below the menu bar was a slider showing different offers from the casino, including a welcome bonus and tournaments.

Bigspin casino landing page

Below the slider, we saw a row of casino game categories on the website. Each category displayed an array of game titles. The featured games took almost the entire length of the landing page.

Bigspin casino homepage game selection

After scrolling past all the games, we reached the bottom of the page. Here, we saw logos of different payment options supported by the website. We also noticed logos of gambling safety organizations. This shows that Big Spin has been certified safe by all these organizations.

Below the logos were links to different sections of the website that were not featured in the menu bar at the top. These included “About Us,” “Banking,”  “Terms and Conditions,” “FAQs,” “Blog,” and many others. Then, there was a link to Big Spin’s Twitter platform and its licensing information.

There were not a lot of details on the home page, but it was super easy to navigate. All the page’s features were arranged in a manner that was easy for us to understand.

Bigspin casino bottom of homepage

Game Selection

The website offers a decent selection of casino games, with a couple of notable titles, for you to enjoy. Big Spin works with some reputable game providers, which you see when you click on any game title. Some of these famous names include Betsoft and BGaming. We could not check the providers for most of the games because after clicking a few games, we were asked to sign up before being able to check out others. 

Bigspin casino games regsiter now

Here is a checklist of available games on Big Spin’s website:

  • Tournaments - Yes. We saw thirteen tournament options when we clicked on the “Tournaments” tab.
  • Live dealer games - Yes. We clicked on ”Live Casino” on the menu bar at the top of the page, which took us to the live dealer hub. Here, we saw different live dealer options, including Live Blackjack, Live Roulette, Baccarat, and more.
  • Jackpot games - No. We did not find any Jackpot titles.
  • Specialty games - Yes. Keno, Dice, Virtual Horse Racing, Darts, and many others were available.

Navigating Through Games and Filters

Navigating through Big Spin’s games was straightforward. From the home page, you can find all the available game categories, from which you can easily select any game under that category. Clicking on a category displayed all the game titles available under it in rows and columns. To find live dealer games, you only have to click on ”Live Casino” from the menu bar.

One major con about Big Spin Casino is the absence of a search bar and filters to make finding games easier. You must scroll through each category to find whatever game title you want.

Bigspin casino slots

Customer Support

We reached the support page by clicking “Support” from the menu bar. Big Spin claims to offer 24/7 support. From the support page, we saw that you could reach the support team by filling out a contact form or logging in to access the live chat feature. 

Big spin casino customer support

We filled out the contact form and asked a few questions, but we got no response even after a week. They don’t have email or mobile support. Overall, their customer support is unresponsive and poor.

Big spin casino customer support

Licensing and Identity

Big Spin Casino’s licensing information can be found at the bottom of the home page. It is registered, licensed, and governed by the regulations of the Curacao government. However, we noticed that they did not give complete information concerning their license, like the license number. This raised some alarms in our heads, so we contacted their support to confirm this but got no response.

Bigspin casino licensing

Payment and Processing Times

Clicking on Banking from the menu bar led us to the payment page, where we found the different payment options Big Spin supports, with their deposit limits. These payment options include  MasterCard, VISA, Bitcoin, Litecoin, Person2Person, Bitcoin Cash, and Ethereum. All transactions are in USD. We did not find information on the processing times.

Bigspin casino payments


Clicking on “Bonuses” from the menu bar led us to the promotions page, where we found three of  Big Spin Casino’s bonus offers. Each of the offers had a “Learn more” button. Clicking the button displayed all the essential information on that particular offer. We looked through all of them to make sure they were safe and had fair terms and also to ensure they were profitable for you.

Here are the offers we reviewed:

  • 200% Sign-up Bonus: Sign up now and receive an impressive 200% bonus on your initial deposit, up to $1000! Use promo code BIGSPIN200 to redeem the sign-up bonus.
  • 100% Reload Bonus: Deposit $100 or more on subsequent deposits to be eligible for the 100% reload bonus, up to $1000, once a week. Simply use the promo code 100BIGSPIN to claim this bonus.
  • Weekly Reload: Receive up to an additional $2000 for weekend gameplay when you deposit at BigSpinCasino. All eligible customers will enjoy a 250% bonus on deposits of $100 or above. You can redeem this bonus once daily during weekends (both Saturday and Sunday). Simply use the promo code BSCWEEKEND to claim this offer.
Bigspin casino promotions


We clicked on “Terms & Conditions” from the shortcuts section at the bottom of the home page to find Big Spin Casino’s general terms. Unfortunately, we received an error message after trying it several times.

Bigspin casino terms error

The bonus terms, however, were well explained in the Bonus section of the website. You can find them simply by clicking “Learn More” under each bonus.

Below, we have summarized the wagering requirements, withdrawal limits, and KYC process.

Big Spin Casino’s withdrawal limits depend on the payment method.

The wagering requirements of Big Spin Casino

  • The wagering requirement for a no-bonus withdrawal is 1x.
  • The wagering requirements for bonus withdrawals are - Sign-up Bonus: 40x, Reload Bonus: 40x, Weekend Reload Bonus: 40x.

Big Spin Casino’s KYC process 

We did not find any information on Big Spin’s KYC requirements on their website. We tried contacting the support to ask about this, but we got no response.


It is crucial for you to know that our review is based on our opinion alone, and your experience may be different. For us, Big Spin casino left a poor impression on us.

With its simple user interface, Big Spin’s website was generally easy to use. It doesn’t offer a wide variety of game options compared to other websites, but the selection was decent.

One of its major flaws was that the licensing information was incomplete, as they did not provide their license number. Also, their terms and conditions page kept showing “Error” whenever we tried to access it.

They had no search bar or filters to help find games. Other flaws include that you must be a registered customer to access the live chat, and we got no response from filling out the query form. They had no email or mobile support, so they were completely unreachable.

Some good things about Big Spin are that it offers a good number of payment options, and the promotions are highly profitable, with fair terms.

In conclusion, some users may find Big Spin Casino a good choice, while others may see it as a bad option. Based on our experience, we advise players to opt for other options to guarantee a safe and seamless online gambling journey. If you still decide to play at this casino site, proceed carefully; your safety is our priority.  

Customer Support +

Via Email [email protected], Via Phone A toll free customer service phone 844-335-3536

Software Providers +
Deposit Methods +
Bitcoin, Litecoin, Mastercard, Person2Person, VISA,
Accepted Currencies +
Accepted Countries +
Aland Islands, American Samoa, Andorra, Angola, Anguilla, Antarctica, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Bermuda, Bouvet Island, Brazil, Canada, Cayman Islands, Central African Republic, Chile, Christmas Island, Colombia, Comoros, Congo, Democratic Republic, Cook Islands, Dominican Republic, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Global, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Holy See (Vatican City State), Hong Kong, Iceland, Ireland, Japan, Korea, Kyrgyzstan, Liechtenstein, Luxembourg, Macao, Marshall Islands, Martinique, Mexico, Micronesia, Monaco, Montserrat, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Norway, Portugal, Puerto Rico, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Saint Vincent And Grenadines, San Marino, Saudi Arabia, Singapore, South Africa, Sweden, Switzerland, Tokelau, United Kingdom, United States, United States Outlying Islands, Uruguay, Venezuela, Virgin Islands, British, Virgin Islands, U.S.,
Accepted US States +
Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming,
Big Spin Casino Reviews

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