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King Billy Online Casino Review

King Billy Casino Review

4.0/5
User Score (4.50)
★★★★★
★★★★★
1 User Reviews
+
Play Now!
King Billy Casino Pros
Extensive selection of games.
Perfect reputation.
Progressive jackpots available.
Rapid verification process.
King Billy Casino Cons
Not all payment methods are available for all countries.
Many countries not accepted.
4.0/5
User Score (4.50)
★★★★★
★★★★★
1 User Reviews
+
King Billy withdrawal limits
Withdrawal Limits
Weekly $/€ 20,000
Monthly $/€ 40,000
King Billy withdrawal limits
Withdrawal Limits
Weekly $/€ 20,000
Monthly $/€ 40,000
King Billy Casino Pros
Extensive selection of games.
Perfect reputation.
Progressive jackpots available.
Rapid verification process.
King Billy Casino Cons
Not all payment methods are available for all countries.
Many countries not accepted.
King Billy Casino Pros

King Billy Casino Overview

Choosing the right online casino can be challenging, but our experts have got your back! We've thoroughly checked out Kingbilly Online Casino to help you make an informed decision. Our unbiased review covers all the crucial details, from its catchy Royal theme to its exciting promotions. If you're wondering whether Kingbilly is the right place for your bets, our guide has you covered. Find out if it's a standout choice among other online casinos by reading our in-depth analysis.

Reputation

King Billy Casino is a well-known name in online gaming. It has a good reputation among players and industry watchers. Some users have concerns about the Know Your Customer (KYC) process, which they find long or complicated. Also, there are reports of delayed payments. It's worth mentioning that these payments do get to the players eventually. This shows that even though there might be delays, the casino meets its financial commitments. Despite these problems, King Billy Casino is still well-regarded for its overall service and reliability. It remains a trusted and respected online casino.

Design and User Experience

The first thing we noticed when we visited Kingbilly’s website was the very creative Royal theme and vibrant colors. The home page featured a menu bar at the top. “Promos,” “Banking,” “Tournaments,” “VIP,” “Legend,” “Jackpots,” “Create Account,” and “Login buttons” are in the menu bar. To the left of the screen is an exciting welcome bonus displayed above a create account button, which we thought was great marketing. On the right is a Help button, which shows a popup menu when clicked. Below this, there’s a slider to choose between different regions/languages. We also noticed a floating ‘Help’ button, identified by a crown icon, at the bottom right corner of the screen. This help button is a shortcut to contact customer support; more details on this are below.

kingbilly casino welcome screen

Scrolling down, we saw a menu bar containing the different game categories available, their providers, and a search option to help you find your favorite games and selections of top casino games and new casino games below it. Navigating through the website was straightforward.

kingbilly casino game selection

We came across a “Winners'' section on the homepage displaying winners in different games. We thought this was another creative addition, as it showed some vast wins, making the games more attractive.

kingbilly casino homepage winners

Reaching the bottom of the home page, we found icons of Kingbilly’s game providers, supported payment methods, links to their social platforms, and shortcuts to the Help, Info, Promotions, Partners, and Game pages. We also found Kingbilly’s licensing information and some notable awards showing that Kingbilly has a good reputation. 

Kingbilly home page bottom

Game Selection

Kingbilly online casino has many exciting casino game options from many reputable game providers, as seen in the image below.

Here is a checklist of casino games available on Kingbilly’s website:

  • Tournaments - Yes. When we visited the website, there were three ongoing tournaments: King’s Tournament, Wazdan Mystery Drop, and Grand Debut Tournament. 
  • Live dealer games - You can locate the live casino games by clicking “Live” on the menu bar, showing the different game categories, including Blackjack, Roulette, Baccarat, and Poker. 
  • Jackpot games - Yes. Click “Jackpots” to find thrilling jackpot games.
  • Specialty games - Yes. They have games like Keno that you can find in the search bar.
Kingbilly game providers

Navigating Through Games and Filters

A menu bar on Kingbilly online casino’s homepage shows the categories of games available. The games are well-arranged and easy to navigate through. The menu bar also features a helpful search bar, allowing you to search for whatever games you want.

You can apply the "provider" filter to your search if you want to play games by a particular game provider.

kingbilly slots games

Customer Support

Kingbilly’s customer support is a little brown icon at the bottom right corner of the homepage. Clicking on it first shows an option to search through the FAQs for your issue. There’s a “Help” option where you can read articles related to your questions.

kingbilly customer support

Reaching the live chat is not as straightforward as we would have liked. We had to try different things before we could figure it out. To reach the live chat, we clicked on an article, scrolled to the end, and then chose this emoji: "😞" before we saw the option to contact live support.

A chatbot first attended to us with a series of prompts. After the third prompt, we had the option to speak with an agent. Once connected to an actual human, we started with an easy question. 

We asked if they accepted players from Belize, but instead of giving us a straightforward answer, the agent asked for our location. We had to repeat the question before we got a good answer, and we did not like this.

Also, the agent closed the chat before we could ask a follow-up and more technical questions. We deducted many points for this because the customer should determine when the conversation ends, and the agent should have checked that they had answered all of our questions.

They don’t have a mobile number support to the best of our knowledge.

kingbilly customer support
kingbilly customer support
kingbilly customer support
kingbilly customer support

We contacted them via email at [email protected]. About two hours later, we received a reply to our question, which is a good response time for email support. The answers were straight to the point and easy to understand.

King Billy Casino’s email support is definitely a better alternative to its live chat. We advise players to opt for this instead if it's not an urgent issue, and they can wait up to 2 hours for a response.  

kingbilly email support

Licensing and Identity

King Billy is run by N1 Interactive Ltd, a company in Malta with registration number C 81457 and address at 206, Wisely House, Old Bakery Street, Valletta VLT1451, Malta. KingBilly.com is authorised and overseen by the Malta Gaming Authority under licences: MGA/B2C/394/2017 (issued on 01/08/2018).

kingbilly licensing

Payment and Processing Times

You can find the payment and processing information by clicking on Banking on the menu bar at the top of the homepage. The Banking page shows many payment options the website supports, transaction limits, and processing times. We like that Kingbilly online casino offers a variety of ways to pay because most users can find their preferred payment option. Showing their processing times and limits is also a great addition to the page, giving users a heads-up on what to expect with the different payment methods.

kingbilly payment methods

The deposit processing times were specified as follows:

  • Credit Cards: Immediate
  • E-Wallets (such as Skrill, Neteller, ecoPayz, and more): Instant
  • Prepaid Cards (such as Paysafecard): Instant
  • Bank Transfer: Instant

Note that deposits via EcoPayZ are not available for countries that belong to the European Economic Area (EEA).

For Withdrawals, the processing times were specified as follows:

  • Visa and MasterCard withdrawals: 1-3 banking days
  • Bank Transfer Withdrawals: 3-5 banking days
  • E-wallet Withdrawals (Skrill, Neteller, ecoPayz, etc): Instant
  • Paysafecard: Instant
kingbilly payment methods

Promotions

Clicking on ‘Promos” from the menu bar led us to the promotions page. Only six offers were presented, with one of them still unavailable. There was also a VIP option showing some exclusive offers, but none were available.

kingboy promotions

The offers we found on the promotions page are:

  • King’s Welcome Pack: Create an account on Kingbilly’s website and get a 100% welcome bonus on your first deposit, 50% on your second deposit, 20% on your third deposit, and 75% on the fourth.
  • Cashback 15%: Eligible players can get a 15% cashback every Thursday. 
  • King of Instagram: Follow them on instagram and stand a chance to win exclusive prizes.
  • King’s 50% bonus: Deposit €/$30 or equivalent and get the King’s 50% bonus once a week, any day of the week.
  • 50 Free Spins: Deposit €/$30 or equivalent and get 50 Free Spins once a week, on any day of the week!

Terms

King Billy Casino’s terms are clearly written and easy to understand. They are also comprehensive, and you can find the necessary details you need to know before you start playing there. However, we consider their no-bonus wagering requirement of 3x too high.

We carefully reviewed the terms and have summarized some important information for you below.

Withdrawal Limits of Kingbilly Casino

  • Daily withdrawal limits - Not specified
  • Weekly withdrawal limits - €/$20000
  • Monthly withdrawal limits - €/$40000

The Wagering Requirements of Kingbilly Casino

  • The wagering requirement for a no-bonus withdrawal - 3x
  • The wagering requirement for a bonus withdrawal - 30x

The KYC Process 

  • Phone number - Yes
  • ID - One government-approved identity card (ID card, passport, and driver's license).
  • Other Documents - Payment systems as well as proof of residency, such as a utility bill (which is not older than three months).

*The documents are required in Latin or Cyrillic alphabet. If a player doesn’t have an opportunity to provide documents in the alphabets mentioned above, the casino reserves the right to demand video verification where a player shows their documents.

Final Words

In our look at Kingbilly Online Casino, we found some good things and a few areas to improve. The website's cool Royal theme and easy-to-use menu make it welcoming. They advertise bonuses well, especially the welcome bonus, and the floating 'Help' button for live chat is handy. The casino offers various games, from tournaments to live dealers, jackpots, and specialty games. Displaying winners is a nice touch.

However, we had some issues with customer support. Finding live chat wasn't straightforward, and the chat closed abruptly. There's no phone or email support. Their no-deposit wagering requirement of 3x is also too high.

The casino's licensing and awards add credibility, and the Banking page is transparent about payment options and processing times.

Remember, this review is based on our opinions and experiences. What matters most to you might be different. Please do your own research before deciding on which online casino site to play at. Stay safe, and have fun gambling online!

Customer Support +

You can also reach them by email: [email protected]. Or you can use a 24/7 Live Chat Feature

Software Providers +
1Spin4Win, 4ThePlayer, Amatic, AvatarUX, BB Games, BGaming, Bad Dingo, BangBangGames, Betsoft, Big Time Gaming, Boomerang Studios, Booming Games, Booongo, DreamTech, Endorphina, Evolution Gaming, Evoplay, Eyecon, Gamevy, Jade Rabbit, Lucky Streak, Microgaming, NetEnt, Nolimit City, Northern Lights, Play'n GO, Playtech, Pragmatic Play, Push Gaming, Quickspin, Rabcat, Red Tiger Gaming, ReelPlay, Reflex Gaming, Relax Gaming, Retro Gaming, Spinomenal, Spribe, Thunderkick, Tom Horn, TrueLab Games, Wazdan, Yggdrasil Gaming, iSoftBet,
Deposit Methods +
Interac, Jeton, Mastercard, MiFinity, Neosurf, Neteller, PaySafeCard, Rapid Transfer, Skrill, Sofort Banking, VISA, Volt,
Accepted Currencies +
Casino Licenses +
Malta,
Accepted Countries +
Andorra, Antarctica, Argentina, Aruba, Austria, Bahamas, Bangladesh, Benin, Bhutan, Bolivia, Bonaire, Botswana, Bouvet Island, Brunei Darussalam, Bulgaria, Canada, Chad, Chile, Christmas Island, Costa Rica, Croatia, Curacao, Cyprus, Denmark, Djibouti, Dominica, Ecuador, Egypt, El Salvador, Fiji, Finland, Gabon, Gambia, Germany, Global, Greenland, Grenada, Guadeloupe, Guam, Guinea-Bissau, Holy See (Vatican City State), Honduras, Iceland, Indonesia, Ireland, Japan, Kuwait, Kyrgyzstan, Latvia, Lesotho, Liechtenstein, Luxembourg, Macao, Madagascar, Malawi, Malaysia, Maldives, Malta, Mauritania, Micronesia, Monaco, Mongolia, Montenegro, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, Norfolk Island, Oman, Palau, Palestine, Peru, Philippines, Pitcairn, Poland, Qatar, San Marino, Saudi Arabia, Senegal, Seychelles, Singapore, Sri Lanka, Suriname, Swaziland, Switzerland, Taiwan, Turkmenistan, Tuvalu, Uruguay, Vietnam, Western Sahara, Zambia,
Website Languages +
DE, EN, fr,
Customer Support Languages +
DE, EN, fr,
Chat Support Languages +
DE, EN, fr,
King Billy Casino Reviews

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