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Kosmonaut Online Casino Review

Kosmonaut Casino Review

3.7/5
User Score (4.55)
★★★★★
★★★★★
2 User Reviews
+
Play Now!
Kosmonaut Casino Pros
Progressive jackpots available.
Extensive selection of games.
Perfect reputation.
Kosmonaut Casino Cons
Not all payment methods are available for all countries.
No-bonus wagering requirement is too high.
3.7/5
User Score (4.55)
★★★★★
★★★★★
2 User Reviews
+
Kosmonaut withdrawal limits
Withdrawal Limits
Daily $/€ 1,000
Weekly $/€ 7,500
Monthly $/€ 15,000
Kosmonaut withdrawal limits
Withdrawal Limits
Daily $/€ 1,000
Weekly $/€ 7,500
Monthly $/€ 15,000
Kosmonaut Casino Pros
Progressive jackpots available.
Extensive selection of games.
Perfect reputation.
Kosmonaut Casino Cons
Not all payment methods are available for all countries.
No-bonus wagering requirement is too high.
Kosmonaut Casino Pros

Kosmonaut Casino Overview

Picture an exciting journey through the cosmos of online gaming. That's what Kosmonaut Casino offers. In this review, we'll take you on an honest tour of this casino. We'll show you what we love and don't love about this site. Let's dive into this cosmic adventure and discover if it should be on your gaming radar.

Reputation 

Kosmonaut Casino seems to have a mixed bag when it comes to reputation. On one hand, some users report having a good experience, praising aspects like their game selection and user interface. However, there's also a fair share of less satisfied customers who have raised concerns over issues like customer service or withdrawal processes. 

Given these contrasting user reviews and our own assessment, it's a bit of a grey area. To be honest, with the online feedback not being straightforward, we can't really place Kosmonaut Casino among the top tier of online casinos in terms of reputation. It's not that they're terrible, but they don't quite hit the mark of what we'd consider a highly reputable brand.

Design and User Experience

Kosmonaut Casino has a crisp and classy design. The theme is predominantly black, which makes it easy to add all the other colors of the casino without any clashes. The overall design gives the website a beautiful look and makes it inviting to players.

Kosmonaut Casino landing page

Upon landing on the page, you're greeted with a visually stunning banner showcasing their generous welcome bonus- a 300% deposit bonus up to 5000 and 350 free spins. We've thoroughly reviewed this bonus and all others, and our findings are detailed in the Promotions section below.

At the very top of the page is a menu bar with an icon that you can use to download their app, a search bar, the Login and Signup buttons, and also a flag icon to switch your country.

The sidebar did not contain as many items as we would have expected. It contained only a few items; “TOURNAMENTS,” “BONUSES,” “LOYALTY,” “PAYMENTS,” and “INSTANT VIP.”

Kosmonaut Casino sidebar

Scrolling down the page led us through a section of their games and promotions. The games were grouped into different categories, such as “Top Games,” “Highest payout slots,” and “Live.”

Kosmonaut Casino homepage

We also came across their total jackpot amount won, game providers, tournaments, and players' reviews. After these, we reached the bottom of the page, which contained shortcuts to other pages on the website. It also included the logos of their payment methods, some of their certifications, and their licensing information. Navigating the Kosmonaut website was a breeze and we had a great user experience.

Kosmonaut Casino homepage bottom

Game Selection

Kosmonaut has 6492 casino games, of which 5544 are slots. This is an impressive collection of games. These game providers are displayed on them, which is a nice touch. Some of the providers include Bgaming, Playngo, PragmaticPlay, and Netgame.

Below is our checklist for the games they have available:

  • Tournaments - Yes. There was one running tournament when we visited the website.
  • Live dealer games - Yes. When we wrote this review, Kosmonaut had 534 live games, including live roulette and blackjack variants.
  • Jackpot games - Yes. There were 29 jackpot games, such as Forest Treasures and Jackpot Builders, that players could choose from.
  • Specialty games - Yes, Kosmonaut also had many specialty games, covering bingo, keno, and craps.
Kosmonaut Casino game selection

Navigating Through Games and Filters

Getting to Kosmonaut’s game page is straightforward. Simply click on “View all” on the homepage. The page has all the casino games neatly categorized, with the number of each category included in a menu bar. One of our favorite things about this games section was their separate category of Bitcoin games. This makes it easy for players who prefer to pay with crypto to find the games they can play.

Kosmonaut Casino slots

There is a search bar to find games by name. This search also has two filters: Providers and Categories. This feature makes the navigation of Kosmonaut casino games even more seamless, and it impressed us.

Kosmonaut Casino game search

Customer Support

At Kosmonaut Casino, you're never alone on your cosmic gaming journey. They offer a live chat feature that allows you to connect directly with their support agents. The best part? It's not a chatbot – you're in direct contact with real humans. We found this to be a great advantage.

We asked the agent a simple question, which they responded quickly to. We then followed up with questions that were a bit more technical. During our experience, the support agent was knowledgeable. They also provided quick, easy-to-understand answers to all our inquiries. We loved that the live chat was available without registering or logging in.

Kosmonaut Casino livechat
Kosmonaut Casino livechat

In their terms, we found their email support [email protected]. However, when we sent an email, the address was not found. Then, we asked the livechat about this and were informed that they have no email support. They also don’t provide phone support.

Payments and Processing Times

You can't view the deposit options at Kosmonaut until you sign up and log in. They mainly use cryptocurrencies but accept Visa, MasterCard, Paysafe cards, and Skrill.

We made a 20 USDT deposit, and the processing time was instant. We had a blast playing slots like "Book of the Dead" and "Lost Vegas." We also played European Roulette.

Making a withdrawal

Our withdrawal was processed instantly. However, we did not receive a payment for a while until an email arrived. The email was an update that we must meet the 3x wagering requirement, as written in the bonus terms. We were aware of this term, so it didn't come as a surprise. We did hope, though, that it didn't apply to every withdrawal.

After we met the 3x wagering requirement, we were asked to go through the KYC process and receive our funds. We deducted many points for this because the terms said you only need this check for withdrawals over $1000, and our withdrawal was less than that.

Licensing and Identity

Kosmonautcasino.com is owned by Dama N.V., a company registered in Curacao with the registration number 152125. Its address is Scharlooweg 39, Willemstad, Curacao. Dama N.V. has an E-gaming license (No. 8048/JAZ2020-13) from Antillephone N.V., authorized by the Curacao government.

Friolion Ltd., part of the DAMA group, is registered in Cyprus with the registration number HE 419102 and is located at Leandrou, 12A, 3086 Limassol, Cyprus. The DAMA group operates under the same Curacao E-gaming license (No. 8048/JAZ2020-13).

Kosmonaut Casino licensing

Promotions

Kosmonuat Casino had seven running promotions when we wrote this review. Three of them were the welcome bonuses, i.e., the first, second, and third deposit bonuses. We reviewed these promotions for fairness and have summarized them for you below:

Welcome Bonus

Welcome bonuses are available for your first three deposits. The minimum deposit is 20 USD/EUR or equivalent in any currency. The maximum deposit varies for the three bonuses and is clearly stated in the bonus terms. The deposit bonus is valid for only three days, and the wagering requirement is 40. 

The free spins received must be activated within a day, and the games they can be used for vary for the three deposit bonuses and are listed in the terms. 

Please note that you must use the bonus code KOSMO1 before making the first deposit to get the first deposit bonus. KOSMO2 and KOSMO3 for the second and third deposit bonuses, respectively. 

Other Bonuses

  1. 21% Daily Crypto Cashback Bonus: There's a 21% crypto cashback every day only in BTC, BCH, ETH, LTC, ETH, DOG, USDT, BNB, and TRX. The cashback received cannot exceed 21% of all players' deposits. The minimum percent of cashback is 11. Cashback will be credited daily at 01:00 AM (UTC). This bonus is only valid two days after receiving it and four days after activation. Please note that the cashback will not be credited if the real money loss for the previous day was less than BTC 0.0003. 
  2. Weekend Reload Bonus: When you use the code JUST50 on Saturdays and Sundays, you can get 50% of your deposit back. The maximum deposit is 500 USD/EUR, while the minimum is 40 USD/EUR. The bonus is only available for three days, and you can only make one deposit on Saturdays.
  3. No Wagering Wednesdays: Using the bonus code KOSMOWED, you can get up to 140 free spins on Wednesdays without wagering requirements. This offer is only valid for people who have made at least one deposit that week (from Wednesday to Wednesday).
  4. Friday No Limit Spins: On Fridays, you get 40 free spins on every 20 USD/EUR deposit with the bonus code KOSMOFRI. You must have made at least one deposit that week to enjoy this bonus. The free spins are only available on Mega Mine (Relax Gaming) or Elvis Frog Kosmonaut (BGaming) slots.
Kosmonaut Casino Promotions

Terms

Their terms and conditions, including bonus terms, are written and easily understood. The terms claimed that KYC is unnecessary until you want to withdraw up to $1000. However, when we tried to withdraw $30, we had to complete the KYC process.

Kosmonaut Withdrawal Limits

Daily withdrawal limits - $1,500

Weekly withdrawal limits - $7,500

Monthly withdrawal limits - $15,000

Wagering Requirements 

The wagering requirements of Kosmanaut include:

  • The wagering requirement for a no-bonus withdrawal - 3x. We think this is too high.
  • The wagering requirement for a bonus withdrawal - 
    • 40x for the first, second, and 3rd deposits and the weekend reload bonus. 
    • 4x for cashback. 
    • 3x for daily crypto cashback
    • No limit for Wednesday
    • 15x for Friday reload bonus
    • 55x for VIP bonus.

The KYC Process

  • Proof of address (utility bill, bank statement). It must be no older than 90 days and reflect:
    • Your name
    • Address, stated in the profile
    • Issuance date of the document
  •  Proof of ID (ID, passport, driver's license). It must reflect:
    • Your photo
    • Your name
    • Your date of birth
    • The expiration date of the document

Conclusion

As of our review in July 2024, Kosmonaut Casino has improved greatly. Their website design is more beautiful, and the navigation is now straightforward, improving the user experience.

It offers a wide selection of casino games, including a large slots collection, live games, and specialty games. It also offers many fair and generous bonuses. While phone and email support are absent, its live chat keeps you well-supported. Finally, it has clear terms and fair withdrawal limits.

The only con we found is that their no-bonus wagering requirements are too high, and their payment processing is not straightforward.

From what we found during both reviews, Kosmonaut Casino is actively working on improving its website, which is very impressive. We will also keep updating this review. As such, it is always a good idea to do your own research before making your final decision. We wish you the best of luck and hope the reels continuously spin in your favor!

Software Providers +
4ThePlayer, AvatarUX, BGB (bestgoldbet), BGaming, Belatra, Betsoft, Boomerang Studios, Bulletproof Gaming, DreamTech, EGT, ELK Studios, Endorphina, Evolution Gaming, Gamevy, Jade Rabbit, Mascot Gaming, Microgaming, Nolimit City, Northern Lights, Platipus, Play'n GO, Quickfire, Rabcat, ReelPlay, Reflex Gaming, TrueLab Games, Wazdan,
Deposit Methods +
Bitcoin, Dogecoin, Ethereum, Litecoin, Maestro, Mastercard, MiFinity, MuchBetter, Neosurf, Neteller, Rapid Transfer, SIRU, Skrill, SticPay, Tether, VISA, VenusPoint, ecoPayz,
Accepted Currencies +
BTC, ETH, EUR, USD,
Accepted Countries +
Australia, Austria, Brazil, Canada, Denmark, Finland, Germany, Global, Haiti, Ireland, Italy, Japan, Kazakhstan, Kuwait, Lesotho, Liberia, Luxembourg, Malta, Martinique, Netherlands, Netherlands Antilles, Norway, Russia, Sierra Leone, Slovenia, Switzerland,
Website Languages +
DE, EN, FI, JA, PL, PT, RU,
Customer Support Languages +
EN, RU,
Chat Support Languages +
EN, RU,
Kosmonaut Casino Reviews

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