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Kosmonaut Online Casino Review

Kosmonaut Casino Review

3.7/5
User Score (4.55)
★★★★★
★★★★★
2 User Reviews
+
Play Now!
Kosmonaut Casino Pros
Progressive jackpots available.
Extensive selection of games.
Perfect reputation.
Kosmonaut Casino Cons
Not all payment methods are available for all countries.
3.7/5
User Score (4.55)
★★★★★
★★★★★
2 User Reviews
+
Kosmonaut withdrawal limits
Withdrawal Limits
Daily $/€ 1,000
Weekly $/€ 7,500
Monthly $/€ 15,000
Kosmonaut withdrawal limits
Withdrawal Limits
Daily $/€ 1,000
Weekly $/€ 7,500
Monthly $/€ 15,000
Kosmonaut Casino Pros
Progressive jackpots available.
Extensive selection of games.
Perfect reputation.
Kosmonaut Casino Cons
Not all payment methods are available for all countries.
Kosmonaut Casino Pros

Kosmonaut Casino Overview

Picture an exciting journey through the cosmos of online gaming. That's what Kosmonaut Casino offers. In this review, we'll take you on an honest tour of this casino. We'll show you what we love and don't love about this site. Let's dive into this cosmic adventure and discover if it should be on your gaming radar.

Reputation 

Kosmonaut Casino seems to have a mixed bag when it comes to reputation. On one hand, some users report having a good experience, praising aspects like their game selection and user interface. However, there's also a fair share of less satisfied customers who have raised concerns over issues like customer service or withdrawal processes. 

Given these contrasting user reviews and our own assessment, it's a bit of a grey area. To be honest, with the online feedback not being straightforward, we can't really place Kosmonaut Casino among the top tier of online casinos in terms of reputation. It's not that they're terrible, but they don't quite hit the mark of what we'd consider a highly reputable brand.

Design and User Experience

On our first visit to the site, we noticed the eye-catching graphics and cosmic theme. The letters on the graphics are clear, and the images are a little fuzzy and pixelated. However, this isn't too noticeable if you don't look deeply. On the whole, we found their graphics and theme to be appealing and engaging. 

The first message that pops up on their site says AskGamblers and Casino Guru approve them. During our personal research, we checked to confirm this. However, Casino Guru has a low score for them. This raised a red flag as this is a sign that they may not be trustworthy.

On the home page, there's a button to toggle between all their games and crypto-only games easily. There's also a top menu where you can select "Tournaments," "VIP," "App," and others. You can change your country by tapping the flag icon at the top right of the page.

When you scroll down the page, you'll notice they have sections for Top games, New games, Highest payout slots, Live games, etc. You can also find a list of the latest winners and highest jackpot winners. Customer support can be reached through a purple icon at the bottom right of the page.

At the bottom of the page, you'll find their payment methods, game providers, licensing information, and office locations. The links to their tournaments, VIPs, promotions, and payment methods can also be found at the end of the page.

We did not find the Kosmonaut website easy to navigate, especially when you want to see specific game categories. There are no filters or a sidebar to help your search.

Kosmonaut welcome page screenshot

Game Selection

Kosmonaut has a wide variety of games offered by popular game providers. Some of the providers include Bgaming, Playngo, PragmaticPlay, and Netgame.

Below is our checklist for the games they have available:

Tournaments - yes
Live dealer games - yes
Jackpot games - yes
Specialty games - yes, they have bingo, keno, and craps.

Kosmonaut casino game selection screenshot

Navigating Through Games and filters

Browsing their game selection is not a straightforward process. The games aren't neatly sorted into categories like table games, poker, or bingo, except for slots. Unfortunately, you can't use filters to find specific games, like "hot," "new," or by the game provider.

We searched for "table games" and "live dealer games," but no results appeared. When we searched for "live," we only found a handful of live games mixed with others containing "live" in their names, like "Dead or Alive." So, finding games on this site is not as easy as it could be.

The absence of search filters makes the game hunt less straightforward.

Customer Support

At Kosmonaut Casino, you're never alone on your cosmic gaming journey. They offer a live chat feature that allows you to connect directly with their support agents. The best part? It's not a chatbot – you're in direct contact with real humans. We found this to be a great advantage. During our experience, the support agent was knowledgeable. They also provided quick, easy-to-understand answers to all our inquiries. We loved that the live chat was available without registering or logging in.

You can also reach them by email at contact@kosmonautcasino.com if you prefer. However, it's worth noting that they don't provide phone support.

Kosmonaut casino customer support chat screenshot

Payments and Processing times

The deposit options at Kosmonaut can't be viewed till you sign up and log in. They mainly use cryptocurrencies but also accept Visa, MasterCard, Paysafe cards, and Skrill.

We made a 20 USDT deposit, and the processing time was instant. We had a blast playing slots like "Book of the Dead" and "Lost Vegas." We also played European Roulette. 

Making a withdrawal

Our withdrawal was processed instantly. However, we did not receive a payment for a while until an email arrived. The email was an update that we must meet the 3x wagering requirement, as written in the bonus terms. We were aware of this term, so it didn't come as a surprise. We did hope, though, that it didn't apply to every withdrawal.

After we met the 3x wagering requirement, we were asked to go through the KYC process and receive our funds. We deducted many points for this because the terms said you only need this check for withdrawals over $1000, and our withdrawal was less than that.

Licensing and Identity

Kosmonaut has a Curacao gaming license. They’re owned by Dama N.V., which operates under E-gaming license No. 8048/JAZ2020-13 issued by Antillephone N.V., authorized by the government of Curacao. They have offices in Estonia and Cyprus.

Kosmonaut casino licensing

Promotions

Kosmonaut offers a couple of bonuses broadly classified into 2: Welcome Bonuses and Weekly Reload Bonuses.

Welcome Bonuses

There are welcome bonuses for your first 3 deposits. The minimum deposit is 20 USD/EUR or equivalent in any currency. The maximum deposit varies for the three bonuses and is clearly stated in the bonus terms. The deposit bonus is valid for only three days, and the wagering requirement is 40. 

The free spins received must be activated within a day, and the games they can be used for vary for the three deposit bonuses and are listed in the terms. 

Please note that you must use the bonus code KOSMO1 before making the first deposit to get the first deposit bonus. KOSMO2 and KOSMO3 for the second and third deposit bonuses, respectively.

Weekly Reload Bonuses

These are available on Wednesdays, Fridays, and weekends. 

  1. There's a 21% crypto cashback every day only in BTC, BCH, ETH, LTC, ETH, DOG, USDT, BNB, and TRX. The cashback received cannot exceed 21% of all players' deposits. The minimum percent of cashback is 11. Cashback will be credited daily at 01:00 AM (UTC). This bonus is only valid two days after receiving it and four days after activation. Please note that the cashback will not be credited if the real money loss for the previous day was less than BTC 0.0003. The minimum deposits are in the image below.
  2. You can get up to 100 free spins on Wednesdays without wagering requirements using the bonus code KOSMOWED. This is only valid for people who have made at least one deposit that week (from Wednesday to Wednesday). Please note that the free spins must be activated within three days and played within one day. The minimum deposits for the free spins are outlined below.
  3. On Fridays, you can get 20 free spins on every 20 USD/EUR deposit with the bonus code KOSMOFRI. You must have made at least one deposit that week to enjoy this bonus. The free spins are only available on Mega Mine (Relax Gaming) or Elvis Frog Kosmonaut (BGaming) slots.
  4. You can get 50% of your deposit on Saturdays and Sundays when you use the code JUST50. The maximum deposit is 500 USD/EUR, while the minimum is 40 USD/EUR. The bonus is only available for three days, and you can only make one deposit on Saturdays.

We've included the wagering requirements for all these bonuses in the next section.

Terms

Their terms and conditions, including bonus terms, are clearly written and easily understood. 

The terms claimed that KYC is not necessary till you want to make a withdrawal for up to $1000. But when we tried to withdraw $30, we had to complete the KYC process.

The KYC process involves: 

  • Proof of address (utility bill, bank statement). It must be no older than 90 days and reflect:
    • your name
    • address, stated in the profile
    • issuance date of the document
  •  Proof of ID (ID, passport, driver's license). It must reflect:
    • your photo
    • your name
    • your date of birth
    • the expiration date of the document

These are their withdrawal limits:

  • Daily withdrawal limits - 1500 usd /eur
  • Weekly withdrawal limits - 7500 usd/eur
  • Monthly withdrawal limits - 15000 usd/eur

Wagering requirements include:

  • The wagering requirement for a no-bonus withdrawal - 3x. We think this is too high.
  • The wagering requirement for a bonus withdrawal - 
    • 40x for the first, second, and 3rd deposits and the weekend reload bonus. 
    • 4x for cashback. 
    • 3x for daily crypto cashback
    • No limit for Wednesday
    • 15x for Friday reload bonus
    • 55x for VIP bonus.

Conclusion

In conclusion, Kosmonaut Casino is an average casino site. It offers an exceptional interface, a wide game variety, and enticing bonuses. While phone support is absent, their live chat and email options keep you well-supported. They have clear terms and high withdrawal limits. Their no-bonus wagering requirements are too high, and their payment processing is not straightforward. 

In our opinion, you should approach this website with caution. But remember that things change often, and it is always a good idea to do your own research before making your final decision. We wish you the best of luck and hope the reels continuously spin in your favor!

Software Providers +
4ThePlayer, AvatarUX, BGB (bestgoldbet), BGaming, Belatra, Betsoft, Boomerang Studios, Bulletproof Gaming, DreamTech, EGT, ELK Studios, Endorphina, Evolution Gaming, Gamevy, Jade Rabbit, Mascot Gaming, Microgaming, Nolimit City, Northern Lights, Platipus, Play'n GO, Quickfire, Rabcat, ReelPlay, Reflex Gaming, TrueLab Games, Wazdan,
Deposit Methods +
Bitcoin, Dogecoin, Ethereum, Litecoin, Maestro, Mastercard, MiFinity, MuchBetter, Neosurf, Neteller, Rapid Transfer, SIRU, Skrill, SticPay, Tether, VISA, VenusPoint, ecoPayz,
Accepted Currencies +
BTC, ETH, EUR, USD,
Accepted Countries +
Australia, Austria, Brazil, Canada, Denmark, Finland, Germany, Global, Haiti, Ireland, Italy, Japan, Kazakhstan, Kuwait, Lesotho, Liberia, Luxembourg, Malta, Martinique, Netherlands, Netherlands Antilles, Norway, Russia, Sierra Leone, Slovenia, Switzerland,
Website Languages +
DE, EN, FI, JA, PL, PT, RU,
Customer Support Languages +
EN, RU,
Chat Support Languages +
EN, RU,
Kosmonaut Casino Reviews

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