A friendly customer service team is on hand to answer any questions you may have 24 hours a day, 7 days a week via Chat and E-Mail. E-Mail: [email protected]
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Check the full bonus terms and specifications on Mr.Green
Have you ever heard of “The Gentleman of Online Casinos”? We bring you an expert review of Mr Green Online Casino, letting you know if it is truly worthy of the title or if it is only self-acclaimed. Keep reading to find out if Mr Green Online Casino is a good choice for you.
Mr Green Casino generally has a positive online reputation. However, there are some concerns about its KYC process, which we will cover in our review. We advise reviewing it to ensure you are well-informed.
While Mr Green Casino is accommodating when receiving deposits, users have encountered questions and challenges during withdrawals. Being aware of the KYC process in advance can help avoid unexpected issues. It is important to know what you're going into, as Mr Green Casino prioritizes security measures during withdrawals.
Mr Green Casino, true to its name, has a beautiful green theme. The design is neat and gives the website a classy feel. The website was easy to navigate, and the text and graphics were clear. The first thing you will notice on the home page is a spinning wheel called “Mr Green’s Vault.” This is a promotion that gives daily free spins for 14 days. It is, however, a monthly promotion set to expire a week after this review, so we will not provide many details on it.
At the top of the screen is an orange “Create Account” button, which allows you to sign up on their website. There is also a “Log In” option right beside it. At the top left corner of the screen, you’ll notice a menu icon, which, when clicked, pops up a collapsable menu bar, which is also minimalist and very convenient.
The menu bar features “Casino,” “Jackpots,” “LIVE Casino,” “Sports,” and “Promotions.
Clicking on the sports option on the menu bar took us to the sports betting page, where you can wager on a couple of sports, including basketball, American football, soccer, and ice hockey. They do not offer a wide variety of sports betting options.
Scrolling down the home page, we came across their game selection, which had been put into many categories. We will describe the casino games fully in the next section.
After scrolling through the games, you will reach the bottom of the page. Here, you’ll find shortcuts to the different pages on the website, including “How To Play,” “Blog,” and “Game Rules.” You will also find a link to download the mobile app on iOS and the casino’s licensing information. Right below the licensing information are icons of the different payment methods the website supports.
Mr Green's online casino does not have a dedicated game page; you can access it from the home page. When we wrote this review, they had a limited number of casino games. Notable game providers like Plan Go, Microgaming, Playtech, NetEnt, and Yggdrasil Gaming supply these games.
Below is a checklist of games available on Mr Green’s website:
Navigating through Mr Green’s games was seamless. There was a handy search bar that, though it did not have filters, made finding games by title easy. The games were also neatly categorized, and this made finding the different categories easy. Some of the categories were “Top-Rated,” “Slots,” “Instant Wins,” “Live Casino,” and “Green Exclusives.”
To get to the customer support page, you have to click on the help icon located at the bottom right corner of the home page. It is represented by a question mark in a speech bubble. Clicking on the icon takes you to the support page, where you will find a search bar where you can search your issue and read answers to related topics.
There is also a live chat feature which can be accessed by clicking the “contact us” icon at the bottom of the page.
This then leads to a page where you fill in your details before you can be connected to a support agent.
It took less than a minute for us to be connected after we filled in our details. The support had a quick response time to all of our questions. In terms of knowlegeability, we’ll rank them average. This is because they did not have very precise answers to our questions.
You can only reach customer support via live chat. They don't have mobile or email support.
Mr Green Limited is a company registered in line with Maltese Law (registration no C43260). The registered office is situated at Mr Green Limited, Tagliaferro Business Centre, Level 7, High Street, Sliema SLM 1549, Malta. The company operates under the Malta Gaming Authority and possesses license MGA/CRP/121/2006, issued on November 1, 2018. This license is valid until March 19, 2028, allowing Mr Green Limited to offer Type 1, Type 2, and Type 3 gaming services.
Mr Green Casino offers many payment methods, including e-wallets, credit/debit cards, and prepaid cards. However, there is no dedicated payment page, so we could not review these methods thoroughly. Also, their payment processing times are not stated on the website.
Mr Green Casino’s bonuses have fair terms. Each bonus has its terms and wagering requirements. Not all casino games count toward fulfilling this requirement, so we advise carefully reading the terms of any bonus you want to claim. When we wrote this review, Mr Green Casino had only three promotions. Two were monthly promotions. The only permanent bonus was the welcome bonus, which we have described below.
Mr Green’s promotions have fair and straightforward terms, which can be found under the descriptions of each promotion. Their general terms and conditions are also straightforward, but we did not find some important details in them.
These depend on the payment method used. However, they don’t specify this in the terms: we had to contact support for this. They also have withdrawal fees, which you can find in their terms and conditions.
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Overall, Mr Green Online Casino is a good choice for players. It has an overall positive reputation. Most complaints have been about its KYC process, which we advise being aware of before you proceed with registering here.
The website's neat design and user-friendly menus make it easy to navigate. Mr Green Casino is known for its commitment to responsible gambling. It provides tools and resources to help you manage your gameplay and set limits to ensure a safe and enjoyable experience.
While they have a limited selection of games, they were supplied by reputable providers and are of good quality.
The only thing we didn’t like was that their terms were not comprehensive enough. More details can be added to help players easily find important things like withdrawal limits.
We know things can improve, so we'll update this review when we see changes. Bearing this in mind, please do your own research before deciding to play at Mr Green or any other casino. Our assessment is based on our opinions and experiences. Also, remember always to gamble responsibly and have fun! Good luck!
A friendly customer service team is on hand to answer any questions you may have 24 hours a day, 7 days a week via Chat and E-Mail. E-Mail: [email protected]
