Videoslots Casino Review

Videoslots Casino is one of the all-time most popular online casinos around. They provide a fantastic gaming experience. The casino is reputable and safe. They have a nice welcome offer with a low wagering requirement (x35). The biggest downside is that they have a lengthy verification process on accounts. We see complaints about it all over the web. Keep in mind, Videoslots casino is a regulated brand. It holds multiple licenses, including the UKGC and Sweden. The long verification process is in place to meet the regulation requirements. 

If you live in a country where Videoslots casino operates, we highly recommend it. 

Reputation ( 23 / 30 ) 

Videoslots Casino is known to be a reputable and safe online casino. And it has been operating for many years fairly and safely.

Since its launch, the brand has gathered a few bad complaints. The complaints are mostly talking about their long account verification process. 

As explained, Videoslots Casino is a licensed brand. It holds licenses from some of the most strict regulatory bodies. Among them are the UKGC and Sweden. These regulatory bodies are constantly making changes to their requirements. They fine operators for not meeting them. And Videoslots Casino is making efforts to avoid fines. One of these efforts is the extensive verification process. In case you want to avoid going through this long and exhausting procedure. And you are from somewhere other than the UK or Sweden, you can find other brands. But Videoslots casino is worth it. More on that to come. 

Videoslots Casino kept its website's design the same for many years, and it shows. Unfortunately, the old-looking design gives the wrong impression. The user experience is pretty intuitive, and finding the game you want to play is a breeze. 

Videoslots wins this category, big time. Yes, they have a vast selection of games, more than most online casinos. However, some games are inaccessible in some regions. But they also have something that many don't. And that's the Battle of Slots. A unique gaming experience that lets you play against other players in slot tournaments of all kinds. This type of gaming experience gives Videoslots an edge over other operators. Many stick to the standard games provided to them by the game providers. Videoslots mix things up and do things their way.

Game Variety: 

• 7875 Games
• Live Casino
• Jackpots
• a lot of game providers

Videoslots Limited operates under licenses from various regulatory bodies:

• Since May 19, 2020, it has been licensed by the Malta Gaming Authority (license number MGA/CRP/258/2014) and the Gambling Commission in Great Britain (account number 39380). 
• It is licensed by the Spelinspektionen (Swedish Gambling Authority) in Sweden (license number 18Li7373) and is only for residents. 
• It is licensed by Spillemyndigheden (Danish Gambling Authority) in Denmark (license number 18-0650512).
• It is licensed by Agenzia delle Dogane e dei Monopoli (ADM) in Italy under concession number 15427 on October 16, 2019.

Deposit Methods ( 10 / 10 ) 

Videoslots Casino impresses with its broad range of deposit methods. Each deposit method is detailed on its dedicated payments page. The casino has made an effort to provide a comprehensive guide, ensuring that players are well-informed about each method's specifics. Thus, it underlines its commitment to player convenience and satisfaction.

Withdrawal times and limits ( 10 / 10 ) 

At Videoslots Casino, the efficiency of the withdrawal process is particularly noteworthy. On average, withdrawal times are rapid, typically ranging from 1 to 2 hours at most. Furthermore, the casino does not impose any limits on withdrawals. This allows players the freedom to make substantial withdrawals whenever they choose, enhancing the player experience and satisfaction.

Customer support is a considerable part of an online casino's user experience. Choosing an online casino with superior customer support is crucial. 

Videoslots has a helpful chatbot; you can speak with a real support agent if needed. We requested to speak with a support agent to ask a few questions. 

Before connecting us to an agent, they requested some information, which we entered. We waited a while, but we weren’t attended to. Many negative reviews online also confirmed how slow their customer support is. We subtracted points for this when scoring the website.

Videoslots’ support team is available in multiple languages and in different ways. In addition to a helpful chatbot and live chat, they also offer email support. To reach them, email [email protected].

We contacted their email support but received a response three days later. We consider this a slow response time and removed some points. They gave clear and satisfactory answers to our questions. Overall, Videoslots casino has poor customer support. 

At Videoslots Casino, new players are greeted with a generous welcome offer. Specifically a 100% match deposit bonus. With a fair and standard wagering requirement of 35x. This means the bonus amount received must be wagered 35 times before making a withdrawal. Which is typical in the industry. Additionally, Videoslots suggests additional offers based on player location. 

Terms ( 5 / 5 ) 

We've reviewed Videoslots casino's terms and conditions. They are normal and explained well. Please read these rules carefully before using the platform.

Videoslots Casino Review Conclusion

Wrapping up, Videoslots Casino stands out as a top pick for those ready to complete their KYC procedure. It delivers a distinctive and captivating gaming journey, positioning it amongst the superior brands in the industry today. The only area they need to improve on is their customer support. Once they do this, Videoslots casino would rank even higher among online gambling enthusiasts.